- Efficiently process part orders and respond to general inquiries from customers over the phone and online.
- Process product returns, provides all pertaining information to ensure a smooth and accurate process for the benefits of all parties involved.
- Keep a record of lost sales and the applicable reasons for such situations.
- Assist the manager in growing the customer base
- All other duties as assigned
- 2+ years of experience in a customer service role, or similar
- Knowledge of the heavy vehicle parts market or relevant experience to be demonstrated
- Ability to effectively address customer concerns and diffuse situations as they occur
- Proficiency in Microsoft Office Suite (intermediate-level knowledge)
- Strong sense of organization and excellent customer service skills
- Ability to communicate in both English and French, written and spoken, is considered an asset
-
Patient Services Specialist
4 days ago
MCKESSON Mississauga, CanadaMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you a ...
-
McKesson Canada Mississauga, CanadaMcKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide ...
-
Spécialiste Service À La ClientÈle Bilingue
2 days ago
Cadel Mississauga, Canada**Description de l'entreprise** Faites partie d'une communauté de gens authentiques, fiers et de confiance** · Chez UAP, nous pensons que nous ne livrons pas seulement des pièces détachées pour voitures et véhicules lourds dans tout le pays; Nous **aidons également** les Canadien ...
-
Spécialiste de La Formation, Service en Vol
3 days ago
Air Canada Rouge Mississauga, CanadaRESPONSABILITÉS · - Assurer la prestation des programmes de formation d'Air Canada Rouge selon une approche enthousiaste et aimable. · - Créer un environnement de formation sécuritaire, organisé et agréable qui engage et motive l'équipage d'Air Canada Rouge. · - Évaluer les conna ...
-
Spécialiste Des Services
1 week ago
Rogers Communications Brampton, CanadaChaque jour, notre équipe Services numériques et technologie se réveille avec un but en tête : relier les Canadiennes et les Canadiens aux personnes et aux choses qui comptent le plus. Collectivement, nous soutenons fièrement 30 millions de Canadiennes et de Canadiens chaque mois ...
-
Spécialiste Des Services
1 week ago
Rogers Communications Brampton, CanadaChez Rogers, nous avons pris l'engagement d'aider les Canadiennes et les Canadiens à combler le fossé numérique et à veiller à ce que personne ne soit laissé pour compte quant à l'accès à une connectivité fiable. Par nos projets d'expansion, nous offrons fièrement nos services sa ...
-
Customer Service Specialist
6 days ago
ES OpCo Canada II Ltd. Mississauga, CanadaWe are looking for a Customer Service Specialist who is responsible for delivering a positive customer experience and helping us our business grow in Canada. · A Veseris Customer Service Specialist is: · - Able and eager to contribute to Veseris' strategies and tactics. · - Able ...
-
Mortgage Servicing Specialist
1 week ago
Questrade Financial Group Mississauga, CanadaQuestrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. · We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech int ...
-
Service Contract Specialist
5 days ago
Philips Mississauga, Canada**Job Title**: Service Contract Specialist · **Job title**: · Service Contract Specialist · **Your role**: · - Prepare service agreement quotations for Account Managers (POS), and Regional Service personnel, obtaining necessary management approval. · - Ensure the accuracy and com ...
-
Specialist, Service Experience
4 days ago
Regional Municipality of Peel Mississauga, Canada**Job Description**: · **Specialist, Service Experience** · **Corporate Services - Marketing and Communications** · **Status: (1) Regular Full-time position** · **Salary Range: $89,469 to $111,834 per annum **(plus comprehensive benefits**)** · **Work Mode: Hybrid** **_see below ...
-
Payment Services Specialist
2 days ago
Aqre technologies Mississauga, CanadaJob Summary: · We are seeking a dedicated, professional, and experienced Payment Services Specialist to manage all payment related services. The specialist will be responsible for managing refunds, payment inquiries, payout requests, profit splits, and handling all payment relate ...
-
Mail Services Specialist
3 days ago
CBRE Mississauga, CanadaPosted- 19-Apr-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative, Customer Service- Location(s)- Mississauga - Ontario - CanadaHi, we're Host · We believe your office should allow you to feel comfortable, productive and inspired in your work ...
-
Client Services Specialist
1 week ago
Element Fleet Management Mississauga, CanadaGet started on an exciting career at Element_ · Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard wo ...
-
Field Service Specialist
1 day ago
Metrohm USA Mississauga, CanadaWe are the North American division of world-renown Metrohm AG (Herisau, Switzerland), an industry leader in laboratory instruments and accessories for analytical testing/research. We are looking for a Field Service Specialist to join our Service team in the Edmonton, Alberta area ...
-
Customer Service Specialist
4 days ago
Renewal by Andersen Mississauga, Canada**Customer Experience Specialist** · **Renewal by Andersen - Mississauga, ON** · - Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renew ...
-
Customer Service Specialist
13 hours ago
Cadel Mississauga, CanadaCompany Description · **Be part of a community of authentic, proud and trusted people** · Our Heavy Vehicle Parts Division is the country's largest network. This division's banners include Cadel, Traction, Truck Pro and TW. Servicing the fuel injection specialty shops, off highwa ...
-
Service Controls Specialist
1 week ago
Carrier Mississauga, Canada**Country**: · Canada · **Location**: · LOC Burnside Court - Unit 1, Mississauga, ON, L5T 2T5, Canada · **Service Controls Specialist** · Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforc ...
-
Patient Services Specialist
3 days ago
McKesson Canada Mississauga, CanadaMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you a ...
-
Customer Service Specialist
6 days ago
Cadel Mississauga, CanadaCompany Description · **Be part of a community of authentic, proud and trusted people** · Our Heavy Vehicle Parts Division is the country's largest network. This division's banners include Cadel, Traction, Truck Pro and TW. Servicing the fuel injection specialty shops, off highwa ...
-
Repayment Services Specialist
1 week ago
CanCap Management Inc. Mississauga, CanadaCanCap Management Inc. is a privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through to contract adm ...
Customer Service Specialist - Mississauga, Canada - UAP Inc.
Description
Cadel, Canada's leading distributor of parts and accessories for diesel engine and heavy equipment markets is currently seeking a Customer Service Specialist for our Mississauga, Ontario office.
Our customer service team take pride in providing excellent service and they have strong knowledge of various parts and equipment. They offer advice, support, are friendly, resourceful, and have excellent product knowledge
In this key role, you will:
To join our team, you need:
UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities, and talents, represents the richness of our culture. During the selection process, let us know if you need any accommodations. This information will be kept entirely confidential and will only be used to ensure you have a fair and pleasant experience with us
We will contact you as soon as possible if we think we have the hat for you
Be part of a community of authentic, proud and trusted people
At UAP, we believe we don't just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.
If the hat fits, we'd be proud to have you wear it Send us your resume and join a people-centric company with a reputation of excellence.