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    Restaurant Guest Service Agent - Montréal, QC, Canada - Accor Hotels

    Accor Hotels
    Accor Hotels Montréal, QC, Canada

    3 weeks ago

    Default job background
    Full time
    Description
    opt-Job Schedule__ Full-Time
    __opt-Job Type__ Permanent
    __opt-Brands__ NOVOTEL
    __Guest Service Agent -Novotel Sydney City Centre

    Conveniently located in the Heart of the Sydney CBD we at Novotel Sydney City Centre arelooking for a Guest Service Agents .

    With the current team evolving we have this great opportunity for an experienced Guest Service experts looking for your next challenge or simply a change of scenery.

    Accoris the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries.

    We are far more than a worldwide leader.

    Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.

    Complete a wide variety of front office tasks, which willensure that every day is different from selling the hotel's facilities to taking reservations and maintaining guest accounts
    Answer all telephone calls in a professional manner according to brand standard
    Reconcile cashier floats at the completion of each shift.
    Previous customer service experiencein a Hotel environment
    Strong knowledge of computer systems including Microsoft Office and preferably in Opera Cloud
    Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
    Be mentored by experienced Accor Hospitality professionals who want to see you succeed
    Our commitment to Diversity & Inclusion:

    Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities.

    Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.

    Summary/Objective Fairmont Hotels & Resorts is a global hotel brand offering engaging service and authentically local experiences in places of unrivalled presence.

    Be an ambassador for the brand and y
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    The RoleStrong accent is to be given to the hospitality towards the guest as a prime goal and thus to maintain and develop the attitude of the related staff.

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    The RoleTo supervise the assigned station / section, produce a consistent, high-quality product, ensure a courteous, professional, efficient and flexible service consistent with Accor Standards Polici
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