- Select, schedule, and assist in evaluating staff, adjusting hours and shifts within set guidelines.
- Assist with orientation of new staff and assure that training and education needs of staff are met.
- Coordinate department, case management activities, and the work assignments of staff members.
- Assist with the implementation and evaluation of department policies, goals, and objectives.
- Participate in the development and modifications of department programs.
- Monitor and review quality assessment activities and analysis.
- Investigate and resolve complaints, or refers any unresolved escalations to Manager.
- Assist the Medical Department Manager in maintaining department operations within operating budget.
- Supervises and supports the implementation of new procedures and compliance of organization standards such as ISO and URAC.
- Perform International Nurse Case Manager duties Your Profile
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Senior Nurse Case Manager - Montreal, Canada - AXA Group
Description
Summary of Role and Responsibilities
Education, Experience, and Knowledge / Skills / Abilities
Minimum Education Requirements:
Registered Nurse License
Bachelor of Science in Nursing
Work Experience:
3 years clinical experience in a hospital
Knowledge, Skills, and Abilities
BLS or ACLS Certification
Preferred Education, Knowledge, Skills and Abilities:
·Intermediate knowledge of Microsoft Office applications
·CCM Certification
·ALS Certification or Specialty Certification
·Ability to work on multiple IT platforms
About AXAAXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.
Our mission: Empower people to live a better life.
Our values: Customer First, Courage, Integrity and One AXA.
AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.
AXA Partners' role is also to implement innovative solutions emerging from the AXA Innovation unit.
Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.
By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone's skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.
Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.