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    Microsoft Excel Specialist - Mississauga, ON, Canada - TRVC Nth Gen Software Inc

    TRVC Nth Gen Software Inc
    TRVC Nth Gen Software Inc Mississauga, ON, Canada

    4 days ago

    Default job background
    Full time
    Description

    OPENLANE is dedicated to simplifying wholesale operations to boost customer success. As a tech company, we're focused on creating the most advanced digital marketplace for used vehicles. We also provide valuable insights to help customers make smarter buying and selling decisions. Our commitment to innovation drives us to shape the future of wholesale remarketing through collaboration and an entrepreneurial mindset.


    We are looking for a Senior Arbitration Specialist (Hybrid) who will handle customer claims and complaints related to vehicles sold through the TradeRev and ADESA system. Reporting to the Arbitration Team Lead, this role involves managing timely arbitration processes to achieve successful resolutions based on auction policies. The ideal candidate should have in-depth knowledge of auction arbitration policies, the ability to arrange vehicle inspections, and proficiency in documenting customer issues and resolutions.


    • Bachelor's degree preferred
    • 1-3 years of automotive, mechanical, or body shop experience
    • Dispute resolution and auto auction expertise is a plus
    • Familiarity with various automobile brands, equipment, and mechanics
    • Bilingualism in English & French is an advantage
    • Strong report writing and composition skills
    • Proficiency in Microsoft Office applications
    • Understanding of health and safety practices


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