- Collaborating with other team leads closely to ensure onboarding and customer needs are being met
- Continually evaluating and optimizing how we support customers
- Working closely with Product to make sure customer feedback and feature enhancements are closely aligned
- Managing the tools that Product Specialist's use to collaborate with other teams
- Exploring additional metrics, tools, and data to assist with customer success goals.
- Managing team schedule and resources, ensuring everyone is evenly distributed, commitments are met, and no one is overextended
- Providing solutions support to sales during customer pre-sales journey
- Driving the execution of customer onboarding plans, including design & discovery, implementation and training, product launch, and support in collaboration with the Implementation Team
- Demonstrating team performance and customer satisfaction to leadership.
- Continually evaluating and elevate tools and processes, driving change and improvement
- Bachelor's degree (or relevant experience) in Computer Science, Business, Project Management, or related field.
- Experience in providing customer support for Enterprise-scale organizations in a SaaS environment
- Experience managing teams who provide education or training
- Track record of measuring tools, processes, and performance
- Significant experience with end-user "Train the Trainer"-style education
- Healthcare customers/experience
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Lead Specialists
2 weeks ago
RS Breakers and Controls Saskatoon, SK, CanadaIntroductory Role – Possibility transfer to Sales Team · Responsibilities include prospecting, lead qualification, database management, and collaboration with sales/marketing teams to meet targets. · Cold calling Electrical Contractors for potential business. · Qualify leads a ...
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Lead Specialist, Contracts
3 weeks ago
Cameco Saskatoon, CanadaAt Cameco we understand the value of a diverse workforce and we embrace, encourage and support workplace inclusion and diversity. New ideas, perspectives, experiences, and expertise make Cameco stronger. We are committed to building a diverse workforce reflective of the communiti ...
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Sales Lead Generation Specialist
1 week ago
Agracity Crop & Nutrition Ltd. Saskatoon, CanadaLocation: Multiple locations across Western Canada · AgraCity is a growing, leading-edge Canadian-owned and operated agricultural products provider offering a wide selection of affordable high-quality crop inputs including crop nutrition, crop protection and digital agronomy solu ...
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Employee & Labour Relations Specialist
1 week ago
University of Saskatchewan Saskatoon, CanadaEmployee & Labour Relations Specialist · The University of Saskatchewan is a world leader in water and food security, vaccine development and infectious diseases, and human, animal, and environmental health. The Human Resources (HR) division provides innovative and disciplined ...
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Associate Group Lead, Commercial Banking
1 week ago
Scotiabank Saskatoon, CanadaIs this role right for you? · Within this role you would provide advice and counsel to Senior Client Relationship Manager(s) and Client Relationship Manager(s) in Mid-Market - on the presentation of credit proposals. This includes coaching, prompt feedback and sound guidance on ...
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Associate Group Lead, Commercial Banking
2 weeks ago
Scotiabank Saskatoon, CanadaRequisition ID: 199758 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · Be part of a company that pay careful attention to the areas where we feel we can have the biggest impact ..... · In this role you will contribute to ...
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Operational Reliability Specialist
1 week ago
Peter Lucas Project Management Inc. Saskatoon, Canada Full timePeter Lucas Project Management is a group of energetic and curious problem-solvers; we are currently looking for an Operational Reliability Specialist to join our team. · As a leading project management company, we offer a diverse range of projects, professional challenges, and ...
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HVAC Specialist
1 week ago
ECCO Supply™ Saskatoon, Canada Full timeDo you enjoy providing exceptional customer service and have experience in sales? · Are you comfortable with multitasking and working in a fast-paced environment? · Can you handle and resolve customer complaints with a positive attitude? · ABOUT OUR COMPANY: · For 60 years, The ...
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Internet Sales Specialist, Acura
1 week ago
FFUN Group Saskatoon, CanadaInternet Sales Specialist, Acura Centre of Saskatoon · Work Schedule: Tuesday-Saturday, 40 hours/week · Our Acura Centre of Saskatoon is looking for an Internet Sales Specialist that is a "tech-savvy" seasoned automotive sales professional who is a go-getter, high-achiever and wh ...
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Senior Material Handler and Market Assistant
2 days ago
Crestline Coach Ltd Saskatoon, Canada"Do you want to manufacture a vehicle that saves lives?" · Role: Senior Material Handler and Market Assistant · Location: Saskatoon · Work Schedule: Dayshift, Monday – Friday, 8:00am to 4:30pm · Crestline Coach is a long-established family orientated organization in Saskatoon, ...
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Outsides Sales Representative
2 weeks ago
All Out G&D Saskatoon, Canada Part timeWe are looking for a competitive, sales-driven, and highly motivated field sales representative to join our team. As a Remote Sales Specialist, you will be the first point of contact for potential customers responding to our Facebook ads. Your primary responsibility will be to en ...
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Insurance Consultant
3 weeks ago
Scotiabank Saskatoon, CanadaRequisition ID: 199845 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · Purpose · This position is responsible for driving life insurance revenue in support smaller sales opportunities, particularly lifestyle protection so ...
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Learning Specialist
3 weeks ago
University of Saskatchewan Saskatoon, CanadaLearning Specialist - English as an Additional Language (EAL) · As one of Canada's leading research libraries, the University Library serves as the intellectual hub of USask, providing resources, services, and spaces that facilitate inquiry, discovery, and knowledge creation. T ...
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CSU Control Systems Specialist
2 weeks ago
Peter Lucas Project Management Inc. Saskatoon, Canada Full timePeter Lucas Project Management is a group of energetic and curious problem-solvers; we are currently looking for a subcontractor to fill a Control System Specialist role within our team. · As a leading project management company, we offer a diverse range of projects, professiona ...
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Quality & Safety Specialist
1 week ago
Crestline Coach Ltd Saskatoon, Canada Full time"Do you want to manufacture a vehicle that saves lives?" · Role: Safety and Quality Specialist · Location: Saskatoon · Work Schedule: Dayshift Shift, Monday – Friday, 8:00am to 4:30pm · Crestline Coach is a long-established family orientated organization in Saskatoon, SK, that ...
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Senior Mechanical Engineer
1 day ago
Wood Saskatoon, Canada Full timeWood is seeking a Senior Mechanical Engineer/Technical Specialist to join our Mining & Minerals team at our Saskatoon, SK office. If you have a successful track record and thrive on challenges in a fast paced environment, this opportunity is for you. · Come be your very best YOU ...
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CX Advisor, Program Implementation
3 weeks ago
Federated Co-operatives Limited Saskatoon, Canada Temporary - Full timeWhat you'll do: · Act as a trusted advisor to local Co-ops onboarding to central programming, ensuring they are equipped with knowledge and tools to successfully adopt and sustain programs locally. This may include the creation or refinement of training materials; leading virtua ...
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Environmental Project Manager
1 week ago
SNC-Lavalin Saskatoon, Canada Full timeJob Description · Environmental Project Manager · Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse ...
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Insurance Consultant
1 week ago
Scotiabank Saskatoon, CanadaRequisition ID: 199845 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · Purpose · This position is responsible for driving life insurance revenue in support smaller sales opportunities, particularly lifestyle protection s ...
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Manager, Lands
2 weeks ago
Government of Saskatchewan Saskatoon, Canada Permanent Full timeManager, Lands (Central)-ENV002472Employment Type:Permanent Full-time Location(s) · :SK-Stoon-SaskatoonSK-North Central-Prince Albert, SK-North West-Meadow Lake Ministry · :026 EnvironmentSalary Range:$7,755-$10,080MonthlyGrade:MCP.08. The Ministry of Environment takes a te ...