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    Sales Development Representative - Toronto, Canada - Cloudtalk

    Cloudtalk
    Cloudtalk Toronto, Canada

    1 week ago

    Default job background
    Full time
    Description

    Series B SaaS & international team
    1:1 Coaching sessions & Sales Enablement
    Uncapped sales bonuses

    About CloudTalk

    Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.

    CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia and Nike. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.

    CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.

    The Challenge Ahead

    CloudTalk is strategically expanding its presence in Tier 1 markets, with a primary focus on accelerating growth in the US. Currently, 20% of our company's ARR is derived from the US region, and we're poised to significantly increase this share.

    To achieve this goal, we're assembling a high-impact team in Toronto dedicated to tapping into the US market's potential.

    As a Sales Development Representative (SDR) in our rapidly growing environment, you'll play a pivotal role. Collaborating with our international team of 40 sales professionals located across Europe and the Americas, your primary responsibility will be connecting with clients in the US region and showcasing the value proposition of our AI business communications solution.

    You'll be at the forefront of our growth engine, serving as the initial point of contact for inbound prospects. Your mission? Make an indelible first impression and forge meaningful relationships with potential customers by understanding their needs and demonstrating how our solution can address their challenges.

    What's in it for you:

    • Product: Be part of building the #1 AI business communication solution
    • Growth: Access personalized 1-on-1 coaching and sales enablement resources
    • Community: Step into a vibrant, global community of CloudTalkers. Check out our Life at CloudTalk on Instagram
    • Have a front-row seat for CloudTalk's journey to $100m ARR

    What you will work on:

    • Collaborate with sales and marketing teams to convert inbound leads in the DACH region.
    • Drive a consultative sales process, guiding prospects towards solutions tailored to their needs.
    • Educate potential customers on the value proposition of CloudTalk's solution.
    • Schedule appointments for the sales team once leads reach a qualified stage.
    • Efficiently capture and manage lead information using our HubSpot CRM system.

    What makes you a great fit:

    • Prior experience in B2B sales, ideally within the Software industry
    • Proactive approach and self-starting attitude ensuring timely outreach to potential clients, consistently meeting or exceeding SLAs and KPIs
    • A keen understanding of customer needs, adept at presenting solutions that effectively address their challenges.
    • Active listening and empathy, fostering trust and rapport with customers to facilitate successful sales interactions.
    • Adaptability to fast-paced environments, accustomed to delivering results efficiently even under pressure
    • Native or bilingual proficiency in English

    Why you will love to be a CloudTalker:

    Unlimited Paid Time Off & Volunteering Days
    Recharge Fridays once per quarter
    Work hybrid from our Toronto office (80% office attendance)
    Flexible working hours
    Referral bonuses
    Home office budget
    ‍Fitness Allowance
    Virtual & physical team buildings
    1-1 Coaching sessions with our resident communications advisor
    Leaders Academy & Learning and Development Budget
    Company merchandise
    MacBook for work (reimbursed by CloudTalk)

    What to expect from our Hiring Process:

    1. 30min call with our Talent Acquisition Lead
    2. Homework
    3. 60min interview (incl. a role-play) with our SDR Manager and Sales Director
    4. 40min Values-fit call
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