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    Bilingual (English/French) Customer Service Representative- Part-Time - Toronto, Canada - NielsenIQ

    NielsenIQ
    NielsenIQ Toronto, Canada

    Found in: beBee S2 CA - 1 week ago

    Default job background
    Full time
    Description
    Job Description

    Candidates must be currently located in the Greater Toronto Area (GTA) - this is a one year contract part-time opportunity

    The Homescan Operations group supports the organization in its efforts to sell and service consumer data solutions. Consumer insight data helps our clients better understand their consumers and the opportunities they represent.

    As a Bilingual (English/French) Customer Service Representative, you will be responsible for investigating and solving telephone and email queries from our Household Panel Members. You will also assist panel members with any problems concerning scanner operations and update all panel information.

    Key Qualifications

    Excellent English and French communication skills both oral and written a must

    Demonstrated problem solving skills and high attention to detail

    Good logic and interpersonal skills are essential

    Proven ability to multi-task and work in a team environment is required

    Strong customer focus and a pleasant telephone manner

    Technically savvy with strong knowledge of MSOffice including Excel

    Additional Information

    About NIQ

    NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full ViewTM.

    NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population. For more information, visit

    Want to keep up with our latest updates?

    Follow us on: LinkedIn | Instagram | Twitter | Facebook

    Our commitment to Diversity, Equity, and Inclusion

    NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

    We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

    Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

    NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

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