-
Guest Service Agent
6 days ago
Hilton Markham Suites Conference Centre & Spa Markham, CanadaThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is "Yes", we would like to meet you. · **First impressions are everyth ...
-
Guest Service Agent
1 week ago
Hilton Markham Suites Conference Centre & Spa Markham, Canada Full timeThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is "Yes", we would like to meet you. · **First impressions are everyth ...
-
Guest Service Agent
1 day ago
Park Inn by Radisson Toronto Markham Markham, CanadaJob description · The Front Desk is the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests that they've made the right choice to stay with us. To deliver a great guest experience - The Front Desk Agent will ...
-
Guest Service Agent
1 day ago
Park Inn by Radisson Toronto Markham Markham, CanadaJob description · The Front Desk is the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests that they've made the right choice to stay with us. To deliver a great guest experience - The Front Desk Agent will ...
-
Guest Service Agent
1 week ago
Courtyard & TownePlace Suites Toronto Northeast Markham Markham, Canada Full time** MUST BE ABLE TO WORK WEEKENDS and EVENINGS ** · **JOB OVERVIEW** · - Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. · **DUTIES AND RESPONSIBILITIES** · - Welcome guests ...
-
Customer Service Agent
6 days ago
ESBE Scientific Industries Inc. Markham, CanadaWork Term: Temporary · - Work Language: Bilingual · - Hours: 37.25 hours per week · - Education: College/CEGEP · - Experience: Experience an asset · - or equivalent experience · **Work setting**: · - Remote location · - Business sector · **Tasks**: · - Access and process informat ...
-
Agent D'administration Et de Service
1 week ago
AGA +PLUS Markham, CanadaNous sommes actuellement à la recherche d'un **AGENT D'ADMINISTRATION ET DE SERVICE** pour se joindre à notre équipe de Markham. Si le service est votre passion, si vous avez à cœur de répondre aux besoins des clients et si vous souhaitez travailler dans un environnement stimulan ...
-
Guest Service Agent- Part Time
14 hours ago
Hilton Markham Suites Conference Centre & Spa Markham, Canada Part timeThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is "Yes", we would like to meet you. · **First impressions are everyth ...
-
Guest Service Agent
14 hours ago
Vrancor North York, Canada**POSITION AVAILABLE: Guest Service Agent (Night Shift)** · **REPORTS TO**:Guest Services Manager** · **LOCATION: Novotel Toronto North York** · **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** · **SUMMARY**: · Under the general guidance and supervision of the Guest Services M ...
-
Guest Services Agent
5 days ago
Vrancor North York, Canada**POSITION AVAILABLE: Guest Service Agent** · **REPORTS TO**:Guest Services Manager** · **LOCATION: Novotel Toronto North York** · **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** · **SUMMARY**: · Under the general guidance and supervision of the Guest Services Manager, the Gu ...
-
Guest Service Agent
6 days ago
Sonesta ES Suites Thornhill, Canada_**MUST BE AVAILABLE ON WEEKENDS, OVERNIGHT AND HOLIDAY**_ · **Job Description Summary** · The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives cov ...
-
Guest Service Agent
14 hours ago
Holiday Inn Express & Suites Toronto Markham Richmond Hill, CanadaHoliday Inn Express & Suites Toronto Markham · **What's the job?** · The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Service Representative/Night Auditor, you'll not only be the person they rely on to handle transaction ...
-
Customer Service Agent
2 days ago
Jack Baker Insurance Agency LLC Thornhill, Canada**Responsibilities** · - Manage large amounts of incoming calls · - Identify and assess customers' needs to achieve satisfaction · - Provide accurate, valid and complete information by using the right methods/tools · - Meet personal/customer service team sales targets and call ha ...
-
Art Services Agent
4 days ago
StickerYou York, Canada**StickerYou Art Services Team Member** · Employment Type: Full-time · Shift Type: Tuesday - Saturday, 10am - 6pm · Hybrid - In Office & Remote · **About StickerYou** · StickerYou is a global e-commerce leader in custom-printed, die-cut products that empower businesses and consum ...
-
Art Services Agent
1 week ago
StickerYou York, Canada**StickerYou Art Services Team Member** · Employment Type: Full-time · Shift Type: Tuesday - Saturday, 10am - 6pm · Hybrid - In Office & Remote · **About StickerYou** · StickerYou is a global e-commerce leader in custom-printed, die-cut products that empower businesses and consum ...
-
Customer Service Agent
4 days ago
New Pioneer Travel Richmond Hill, CanadaEducation: College/CEGEP · - Experience: Will train · - or equivalent experience · **Work setting**: · - Tourism · - Travel and tourism · **Tasks**: · - Answer written and oral inquiries · - Address customers' complaints or concerns · - Answer inquiries and provide information to ...
-
Customer Service Agent
4 days ago
GREEN LIGHT CANADA GLOBAL MOBILITY SOLUTIONS LTD. North York, CanadaEducation: Secondary (high) school graduation certificate · - Experience: 1 year to less than 2 years · **Tasks**: · - Answer written and oral inquiries · - Assist in the preparation of brochures, reports, newsletters and other material · - Answer inquiries and provide informatio ...
-
Customer Service Agent
6 days ago
Serco Canada Inc North York, CanadaEducation: Secondary (high) school graduation certificate · - Experience: 1 year to less than 2 years · - Work Term: Permanent · - Work Language: English · - Hours: 1 to 40 hours per week ...
-
Insurance Service Agent
1 week ago
CAA Club Group Thornhill, Canada**About Us**: · Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development · - and we regularly recognize their achievements and outstanding results. · ...
-
Guest Services Agent
1 week ago
Silver Hotel Group Vaughan, Canada**Guest Services Agent-Part Time** · We are currently looking for a Part Time **Guest Services Agent** The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. ...
Inside Service Agent - Markham, ON, Canada - Allstate Canada
Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.
Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands" promise and is proud to have been named a Best Employer in Canada for nine consecutive years.
Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.
To learn more, visit For safety tips and advice, visit
Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation:
Home-Based (rotating shifts)
Contact Centre is open - Monday to Friday 7am to 8pm ET.
Benefits to joining Allstate
Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back
Job description:
Our team is growing, and we are actively looking to hire Inside Service Agent focused professionals to join our team Reporting to the Manager, Inside Service, you will be responsible to service, take first notice of loss (FNOL) calls and upsell Allstate home and auto insurance products.
Analyze the client's current and future requirements and make recommendations on products that would best suit their needs.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promoting features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests.
Upselling and cross selling Auto and Property products in accordance with the Allstate's underwriting guidelines.
Promoting client loyalty through attention to detail and relationship building during policy renewals and updates.
Handle client claims calls.
Provide support and guidance when handling First Notice of Loss (FNOL) initial claim calls; Document loss details in the claim system and perform specified tasks and ensure claim is transferred/assigned to a Claim Advisor.
Qualifications:
Must have OTL or General level 1 Insurance License or willing to obtain for the province you are located in.
Proficient computer skills in MS Office applications.
Willingness to work evenings is required.
Bilingual - (MANDARIN OR CANTONESE/ENGLISH)
Bonus qualification:
Call center, insurance and upselling experience is preferred.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.