Manager, Application Development - Ottawa, Canada - Mitacs

Description

**This position can be fully remote or hybrid near Mitacs offices in Montreal, Toronto, Ottawa or Vancouver**

Do you want to be part of our innovative and entrepreneurial team?

Do you thrive in an entrepreneurial environment and enjoy working in a team atmosphere? Are you an "outside the box" thinker who strives to implement continuous improvements? Do you take a strategic approach to your work? Do you enjoy in a fast-paced culture where your opinions are valued and respected? Do you enjoy building partnerships to solve mutually beneficial challenges?

Mitacs is a national not-for-profit that helps industry and non-profit partners solve strategic challenges by leveraging Canada's world-class post-secondary talent and a global network of industry, academic, and government partnerships. Through these collaborations, Mitacs helps business and community partners succeed, improves students' on-the-job skills development, and strengthens Canada's world-class innovation ecosystem. At Mitacs, we strive to develop the next generation of innovators with vital research and business skills. In partnership with domestic and international companies, governments, and academia, we support a new economy using Canada's most valuable resource – its people.

To get a better understanding of Mitacs and read the complete job description, please visit our website:

Manager, Application Development

The organization is going through a major enterprise transformation aiming to become more client centric and to review how we operate and deliver value to stakeholders. This initiative also includes an important digital transformation undertaking by modernizing business applications and converging data and processes through technology.

The Application Development Manager position plays a significant role in defining how technology is deployed to fulfil this transformation as well as how technology is sustained to keep businesses operational and secure. The ideal candidate will be an innovative and highly motivated leader with a strong hands-on attitude and appetite for continuous improvements and learning in technical areas.

As Application Development Manager, you will be accountable for leading, coaching and nurturing the development and QA teams in delivering and supporting working features in both Front Office and Back-office software products. You will also work collaboratively with business stakeholders, Product Managers, the Data Platform Manager, IT Security, and IT infrastructure teams and/or external vendors.

This position is expected to be highly technical but also a good liaison between functional and technical teams.

If you also seek to make a great impact in the Canadian Innovation ecosystem and are willing to put your energy and technology expertise to work for a purposeful cause, you are very welcome to apply.

Responsibilities

• Lead the software Development teams including Tech Leads, Software Developers, Quality Assurance and DevOps engineers by promoting autonomy and providing technical guidance while holding them accountable for their goals.
• Manage external Development contractors work and relationship, including their allocation, performance, and budget.
• Recruit internal and external Development and QA positions when necessary.
• Provide technical direction for web applications (Front Office Product based on NodeJS and Angular) and back-office (Dynamics 365 and Dataverse).
• Contribute with code peer reviews and provide team feedback and guidance when necessary.
• Analyze the technical design and architecture for new solutions ensuring reusability and interoperability among different products and services.
• Encourage the team to leverage existing technology such as Software as a Service, APIs, Native Cloud Services, and open-source codes before any custom development.
• Own the development lifecycle processes and performance metrics such as team velocity and code coverage.
• Manage the QA team in improving the quality of the development work and reducing software defects and release disruptions.
• Work together with the QA Manager in improving the quality of the development work and reducing software defects and release disruptions.
• Work together with Data Platform team in building and maintaining databases.
• Promote the best practices of Agile (Scrum or SAFe) and DevOps.
• Join Agile ceremonies when required and actively support the team during PI Planning.
• Own the Development tools, frameworks and platforms, including keeping the relationship with vendors, monitoring support lifecycle and security patches, and their contracts and budgets (e.g. Bitbucket, Jira, Jenkins, Terraform etc.).
• Support the implementation of a release management practices by defining the development and CI/CD pipeline and enhancing automation on Blue/Green deployment, feature flag etc.
• Partake on Cyber Security best practices, audits, trainings and actively act in case of any incident.
• Monitor technical debt levels and promote a steady investment in improving the quality of business applications, infrastructure, and team's skill.
• Work in collaboration with the infrastructure team in pursuing the best use of Azure Cloud Services, its tools, and capabilities.
• Assist in troubleshooting critical incidents and keep stakeholders informed when necessary.
• Review Software Change Requests and participate in CAB meetings.
• Research for new technologies and methods and keep curiosity among the team members to continue learning and exploring new technologies.
• Follow business decisions, metrics and what is going on in the scientific research and academic communities around the organization.

Experience:

• 10 years of progressive software development experience, with strong technical background and expertise in developing web applications and automation on SaaS/COTS platforms (Microsoft D365 or equivalent).
• 5+ years of people management experience leading Software development and DevOps engineers (10+ team members).
• Proficient coding or leading developers in JavaScript, C# and Python.
• Strong understanding of Agile methodologies and prior experience working in Scrums or SAFe frameworks.
• Knowledge in Cloud Services technologies such as Azure or equivalent.
• Prior experience working in CRM/ERP platforms such as Microsoft Dynamics 365 (preferable) or equivalent.
• Working knowledge of web application development including collaboration with UX/UI designers, A/B tests and tools to measure usability and adoption.
• Solid understanding of CI/CD tools.
• Basic administration skills of Jira & Confluence.
• Demonstrated experience leading positive change, empowering people, cultivating product technology visions and innovative solutions.
• Sharp and accurate communication with technical and non-technical people.

Hiring Range: $115,920 - $137,655

Salary Range: $115,920 - $173,880

Hiring and Salary Range Transparency

Typically, employees are hired, transferred, or promoted within the salary range, specifically between the minimum and midpoint in the hiring range.

The salary range refers to the range of base salaries for a given position, encompassing the minimum and maximum amounts. The midpoint of the range is positioned approximately halfway between the minimum and maximum, indicating a fully qualified employee with comprehensive job knowledge and experience for the role.

Only in rare and exceptional circumstances, where a candidate has the experience, skills, and expertise that far exceed those required for the position, would we consider paying above the hiring range for this role.

Equity, diversity, and inclusion (EDI) and decolonization are core values at Mitacs: Equity, Diversity, and Inclusion - Mitacs. We believe a diverse workforce comprised of individuals with different ideas, strengths, interests, and backgrounds (e.g., gender identities and expressions, Indigeneity, race, abilities, sexual orientation, and other identities) are crucial to our success. We welcome everyone to apply and encourage you to connect with us if you require accommodations during the recruitment process.