- Responsible for accurate and effective processing of AR transactions including preparing and entering AR invoices, working with organizational partners to obtain details of customers and invoices required, applying payments received, and investigating variance
- Handles administrative aspects of the billing process including invoice generation, payment processing, sending reminders, receipts and correspondences
- Ensures timely response to questions from registrants, customers, and staff
- Prepares and reviews AR aging report, and reconciles accounts receivable balance to general ledger
- Provides customer and staff support for inquiries and/or concerns through phone, emails, and one-on-one interactions
- Provides customer service on registrant inquiries related to billings and payments, including during annual registrant fee renewal process
- Assists customers on inquiries related to navigating online portals, completing renewals, payments, receipts, and refund requests
- Ensures data integrity of customer accounts in reference to registrant type, status, and other billing-related information
- Assists in accurately and effectively processing AP transactions with suppliers, employees, volunteers, and others
- Supports finance team in preparation of year-end audit by compiling support documents as assigned
- Other duties as assigned by management
- Diploma in Business Administration or Accounting required, or a combination of directly related post-secondary education and work experience
- 3-5 years of related accounting experience, preferably with a majority of experience in Accounts Receivable
- Strong team and customer service focus
- High attention to detail and accuracy
- Excellent communication skills, both written and verbal
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Accounting Administrator
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Accounting Administrator - Vancouver, BC, Canada - Engineers and Geoscientists BC
Description
Engineers and Geoscientists British Columbia is currently searching for an Accounting Administrator to join our team in Burnaby
The Accounting Administrator, reporting to the Associate Director, Finance, is responsible for ensuring that accounts payables (AP) and accounts receivable (AR) transactions are recorded and processed in an accurate, timely, efficient, and auditable manner. Duties include a proactive and customer service-focused approach to AP and AR processing, preparing ad hoc reports, following-up and resolving accounts and accounting issues, and completing accounts reconciliations. Our organization - one of BC's Top Employers - offers a competitive salary, comprehensive and generous benefits, an inclusive culture, and a hybrid work environment. Full details on our compensation and benefits value offering can be found below. WHAT YOU WILL BE DOING