Associate Laboratory Instrument Support Technician - Quebec, Canada - PerkinElmer

PerkinElmer Quebec, Canada

2 weeks ago

Regular

Description

Responsibilities:

Primary role will focus on installs, repairs, maintenance, validation and qualifications of multi-vendor equipment at customer site.

Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols

Drive toward zero service recalls

Maintain updated documentation around dispatch, inventory and service support functions of the job

Perform timely uploads and downloads of required data to ensure the integrity of service system(s)

Accountable for assigned company assets to include tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc.

Proactively develop technical and soft skills to maintain and enhance PerkinElmer's value proposition to the customer

Develop organization awareness of other functional groups and product lines to direct customers or others to appropriate resources

Seek higher level certification through participation in company sponsored training & development offerings

Complete all administrative tasks to include but not limited to time reporting, LMS trainings, etc..

Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time. Critical Skills

Good written and verbal communication skills and actively interface with peers and customers

Solid technical problem-solving skills and attention to detail

Excellent customer service skills complemented by an ability to listen to and interpret requests.

Working knowledge of Microsoft 365

Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautionsBasic Qualifications:

Associate degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, Information Technology or related discipline including military experience and 1+ years of experience OR

High School Degree or equivalent with 3+ years of related experience

Ability to speak French and EnglishPreferred Requirements:

Bachelor's degree

3+ years of experience repairing and maintaining equipment

Exposure to analytical equipment and/or lab environment

Knowledge of laboratory safety practices

Vendor issued certification on relevant laboratory equipmentWorking Environment:

Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.

Job pace may be fast and job completion demands may be high.

Must be able to remain in a stationary position more than 25% of the time

The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite.

Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.

Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).

Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.

Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.

Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. #LI-EJ1 The annual compensation range for this full-time position is $51,000.00 to $70, The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

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