International Recruitment - Surrey, Canada - Kwantlen Polytechnic University

Description

Kwantlen Polytechnic University

KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers. KPU strives to implement initiatives that will attract, support, engage, and retain KPU's people and create an environment where all employees see themselves as contributing to student learning.

JOB OVERVIEW: INTERNATIONAL RECRUITMENT & ADMISSIONS COORDINATOR

Responsible for service-oriented recruitment, admission processing and enrollment advising for prospective and new international students who are interested in undergraduate, post-graduate diplomas, and preparatory programs at Kwantlen Polytechnic University (KPU). As the first point of contact for prospective international students and educational agents throughout the recruitment and admissions cycles, IRA Coordinators provide on-the-spot admissions reviews and offers at their discretion during a variety of educational, community and professional activities and events in the Lower Mainland, nationally and internationally in order to recruit well- qualified students. IRA Coordinators provide program specific admissions guidance to prospective applicants based on program suitability and eligibility based on an evaluation of student's needs, prior academic history and future goals. The position is required to maintain a high level of knowledge of current educational trends and practices in Canada and around the world, as well as KPU admissions and transfer credit policies and procedures. The Coordinator works with recruitment agencies, issues official letters, including Offer Letters and Letters of Acceptance to qualified students.

EDUCATION AND EXPERIENCE

• A Bachelor's degree supplemented with a minimum of two years related student recruitment, educational advising and/or student services or an equivalent combination of education, training and experience.
• Full command of the English language, both oral and written.
• Oral and written fluency in one of KPU's target languages. Korean, Japanese, Vietnamese, Portuguese, Spanish, Tagalog or Arabic preferred.

QUALIFICATIONS

• Proven experience working with recruitment agencies. Experience in contract preparation, invoicing, reviewing eligibility for commission, etc.
• Demonstrated excellent customer service skills in a fast-paced environment involving multiple demands.
• Proven public relations and communication skills. Demonstrated ability to respond both verbally and in writing in order to deal effectively and harmoniously with the general public, government agencies, recruitment agencies, secondary and post-secondary schools, and KPU's academic and service departments.
• Demonstrated knowledge and understanding of the workings of educational agencies, overseas work considered an asset. Demonstrated experience working with international students, including an understanding of other cultures and the ability to communicate in a cross-cultural working environment.
• Familiarity with different education systems in major international student source countries. Understanding of the B.C. and other Canadian secondary school systems: graduation, partnerships, and articulated agreements (e.g. BCCAT).
• Familiarity with International Admissions, foreign credential evaluation, and various education systems as well as immigration policies.
• Familiarity with IRCC policy and study permit implications.
• Ability to build and maintain positive, cooperative, and service-oriented relationships with internal and external clients (mainly applicants, educational agents, faculty, staff and prospective students), where diversity of situations and people are routinely encountered.
• Demonstrated considerable level of technical skills including the use of the Microsoft office suite (Word, Excel, Access, Outlook and PowerPoint).; Communications programs such as Microsoft Teams and social media tools such as Twitter, Facebook, etc.; and the ability to learn software programs that may be used at the University. Proficiency with BANNER or a similar integrated student information system/database preferred
• Demonstrated working knowledge of admission and registration processes. Ability to follow established processes, practices, policies and procedures for admissions and service support for international students.
• Demonstrated ability to multi-task, apply organizational skills to meet deadlines, use problem solving skills.
• Demonstrated ability to exercise a high level of initiative and responsibility, work independently and establish own priorities and meet deadlines.
• Demonstrated ability to adapt speaking and presentation styles to people of various backgrounds and cultures. Proven ability to present and convey appropriate and diplomatic responses to questions under pressure.
• Experience in post-secondary education international recruitment activities such as formal presentations at education fairs, trade shows, community and business events considered an asset.
• Demonstrated ability to represent a post-secondary institution or organization with tact and diplomacy while interacting with people of various ages, cultures and languages.
• Demonstrated ability to conduct oneself in a professional manner in a demanding, high stress, fast paced environment over a sustained period of time.
• Demonstrated ability to handle confidential information appropriately.
• Knowledge of training, education and or job requirements for a wide range of academic, trades and technical careers as well as pathway options to reach educational goals.
• Ability to travel internationally on occasion.
• General knowledge of financial services and processes including entrance scholarships, and Canada and B.C. student loan application process.
• A valid B.C. driver's license, safe driving record and access to a vehicle for work purposes and ability to travel to other campuses is preferred.
• Ability to achieve a keyboarding speed of 40 wpm.
• Must be able to work evenings and weekends on a flexible schedule.
• Full fluency in English and a second language from South Asia, both verbal and written.
• Demonstrated excellent customer service skills in a fast-paced environment involving multiple demands
• Minimum three years of working experience in international student recruitment and admissions.

This position supports recruitment in the South Asia region.

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Salary Information

Annual salary increases are based on hours worked and anniversary dates

Please note: As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.