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    Regional Sales Manager - Toronto, Canada - HairClub

    HairClub
    HairClub Toronto, Canada

    4 weeks ago

    Default job background
    Full time
    Description

    Job Details

    Description

    MAJOR RESPONSIBILITIES:

    Provide coaching, training, and development to sales team and centers: Train, develop and coach consultants to improve effectiveness in sales, customer service, and center process to grow client count and total center revenue. Proactively ensures memberships are managed daily through the review of benefits, room visits and proper follow through that are conducted by center staff. Provide feedback to Regional Vice President of Sales ("RVPS") and Regional Vice President ("RVP") on employee interactions with members to provide a positive experience. Make recommendation and implement to improve client experience. Participate in or facilitates meetings such as new member protocol and other staff meetings as required. Assess and regularly monitor training needs of all consultants.

    Drive center sales and client growth: Collaborate with the team to generate sales, including upgrades, conversions through in-center promotions, open houses, and referrals. Work with the individual performer (consultant) and collaborate with the team (Manager, Regional Teams) to improve specific center sales.

    Ensures Sales Compliance and Mitigates risk: Comply with all HairClub Business Rules and HairClub Professional Standards when assisting to achieve individual and company goals.

    Performs other duties as required

    KEY MEASURES OF SUCCESS:

  • Monthly Recurring Sales goals above budget expectations
  • Meet or exceed regional revenue target.
  • Meet or exceed membership count targets through retention and conversions.
  • Meet National Pricing and AR target.
  • Maximize annual membership renewal rate within region.
  • Ensures all Client Relationship Managers have received training and development to achieve goals.
  • Supports RVPS to achieve monthly New Business Sales goals above budget expectations:

    • QUALIFICATIONS:

  • Bachelor's degree with a major in business preferred or equivalent working experience.
  • Multi-Unit management Expertise preferred.

    • KEY COMPETENCIES:

  • Excellent communication, instructional, interpersonal, and strong organizational skills
  • Excellent sales and customer service skills; leads by example
  • Goal-oriented, with ability to motivate team to a desired outcome.
  • Ability to work with Microsoft Outlook, PowerPoint, Excel, Word and Teams, Client Relationship Management (CRM) software (Salesforce etc.), Point of Sale (POS) and other technology as needed.
  • Professional image

    • Receive the best benefits in the industry, including:

    Typical earnings average $90,000+ annually, with top performers earning between $120,000 - $150,000.
    Leads and sales appointments provided to you from our corporate marketing platform
    Paid vacation days, paid holidays, and personal days your 1st year
    Comprehensive health benefits (medical, dental, life insurance and more)
    RRSP -retirement savings plan with company match after one year
    Tuition reimbursement
    Company-paid training
    A wealth of opportunities for growth and advancement

    Are you ready for a challenging and rewarding adventure? Apply now

    HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.

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