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Markham

    Supervisor Recreation Services - Markham, ON, Canada - Markham

    Markham
    Markham Markham, ON, Canada

    3 weeks ago

    Default job background
    Part time
    Description

    In 2024, the City of Markham is ranked the top city in Ontario and in the top 10 for Government Services.

    The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability.

    More than 357,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

    Applications are now being received for the Fall 2024 Aquatics Day Supervisor II position in the Recreation Services Department, Community Services Commission.

    Shifts are generally Monday - Friday but may include some evenings and weekends.

    The Aquatics Supervisor Level II assists with overseeing the delivery of Aquatics programs, assists with related Aquatics administrative functions and provides leadership and direction to part-time Aquatics staff and volunteers at an assigned aquatics facility.

    In addition, this position is responsible for acting as a key information source to the Pool Supervisor and/or Community Program Coordinator providing customer feedback, suggesting program/service enhancements, competency requirements for new hires, training and development needs and ideas for on-going improvement.

    As part of the Aquatics team, this position provides a safe and secure environment for patrons and staff and reports to the Community Program Coordinator
    Opens and closes the facility in accordance with opening and closing procedures
    Assists with the scheduling of staff in consultation with the Community Program Coordinator
    Assists with the planning and implementation of City wide and facility specific staff training and provides coaching and mentoring as required
    Monitors staff instruction and guarding to maintain program quality
    Assists with part-time Aquatics staff and volunteers with decision making, troubleshooting and problem solving
    Carries out and acts as a role model for required Aquatic Instructors and Lifeguard performance standards
    On a daily basis, provides direct feedback to part-time Lifeguards and Aquatic Instructors both verbally and in writing as required
    Provides quality customer service by answering inquiries while on duty and resolves day to day customer/patron engagement issues
    Ensures National and Provincial standards are followed by Aquatic staff for life guarding techniques and swimming instruction
    Competently administers emergency procedures for the facility
    Administrative tasks include monitoring and keeping records
    Current Lifesaving Society Aquatics Supervisor Training (AST) and Lifesaving Society Examiners

    Teamwork & Relationship Building:
    Leads and supports staff in working together collaboratively fosters teamwork and inclusion, and cultivates relationships.
    clarifies expectations, policies and legislation and supports staff in meeting them.

    Management & Leadership:
    Supports a positive work environment, develops and enables staff, sets clear expectations, provides regular feedback, and addresses performance.

    The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve.

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