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    Planning Coordinator - Brantford, Canada - DHL

    DHL
    DHL Brantford, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    DHL is Hiring

    At DHL, you will play a part in one of the world's most essential industries. As the world's leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

    We're interested in meeting candidates who have worked with Warehouse Management Systems, especially if you have Tasking and/or Production Scheduling experience. This role will support Operations to drive productivity through administrating their productivity plan while ensuring job tasks are assigned and are progressing correctly through our WMS. Candidates with demonstrated experience with Blue Yonder, Great Plains, or a similar ERP/WMS will be considered for this role

    Position:Planning Coordinator

    Shift:Monday - Friday, 3 pm - 11 pm

    Pay:$23.50 per hour

    Be part of the world's largest logistics companyDHL has been certified as a Great Place to Work and Top Employer in the US and Canada for the 3rd year in a row

    Core Benefits - Full Time Associates

    • Associates are eligible for a standard offering of medical and dental coverage and standard Long-Term Disability option
    • Basic life and accidental death & dismemberment (AD&D) insurance
    • Short-term disability

    Optional benefits you may choose:

    • Retirement: DCPP, RRSP and TFSA savings plans
    • Optional life, AD&D insurance, critical illness (including dependent coverage) is available and may be subject to evidence of insurability (EOI)

    In addition, Full Time associates can also receive the following benefits subject to eligibility rules:

    • Paid Time Off (PTO)
    • Paid holidays
    • Education reimbursement program(HR site administered)

    Role Purpose:

    Provides to the customer product, service and transit information while processing orders and resolving any product and service issues. Acts as a liaison to facilitate issue resolution; under close supervision, may tender to carriers as part of resolution process.

    Key Accountabilities:

    • Records and maintains account information.
    • Maintains customer records by updating account information.
    • Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution.
    • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
    • Prepares product or service reports by collecting and analyzing customer information.
    • Contributes to team effort by accomplishing related results as needed.

    Required Education and Experience:

    • High School Diploma or Equivalent
    • Six months to one year customer service experience, preferred
    • Six months to one year data entry experience, preferred
    • Six months to one year experience generating reports, preferred
    • Six months to one year database experie

    Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.

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