- Assists in troubleshooting and resolving safety, service, and operational issues. Provide excellent customer service to all divisions and manage calls to and from service providers.
- Creates, distributes, and closes-out customer tickets daily.
- Maintains and distributes department related information daily.
- Communicates with other supervisors and managers about operations and/or dispatch issues.
- Completes and maintains a variety of reports as directed by the department manager.
- Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
- Assists with data collection and reporting.
- Assists with the processing of payments and other financial tasks as necessary.
- Assists in the implementation of operational projects as needed.
- Communicates with customers about service issues as needed.
- Communicates with employees about scheduling and work assignments as needed.
- May enter and maintain Service Machine SMART data daily for all trucks.
- Performs other duties as assigned.
- Completion of Secondary School (or GED equivalent)?
- Experience with Dispatching or CRM system is an asset?
- Experience in the waste management and recycling industry an asset?
- Strong computer skills (particularly in the use of MS Office)?
- Demonstrated ability to prioritize multiple tasks?
- Working well under pressure and within strict timelines in a fast-paced environment?
- Base salary along with a comprehensive Group Insurance Plan
- A solid organization within which you are able to develop your competencies for future growth
- A family-oriented culture with an entrepreneurial mind-set that encourages you to take ownership of your role and effect change
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Client Service Representative
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Northbridge Financial Corporation Mississauga, CanadaNous sommes Les assurances Federated. Nous servons les entreprises canadiennes avec fierté depuis 100 ans. Nous sommes reconnus comme étant l'un des plus importants fournisseurs d'assurance des entreprises au Canada. Nos employés sont engagés à répondre aux besoins particuliers d ...
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Customer Service Representative
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Medline Industries Inc Mississauga, Canada**Primary Location** CA-ON-Mississauga · **Other Locations** CA-Ontario, CA-ON-Brampton · **Value Proposition** · As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Lives - this means being deeply committed to the health and well-being of our ...
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Representative, Customer Service
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Customer Service Representative
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Customer Service Representative
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People Corporation Mississauga, CanadaWe are seeking a Customer Service Representative to join our BPA team in Mississauga. · A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to ...
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Employer Services Representative
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People Corporation Mississauga, CanadaWe are seeking a Employer Services Representative to join our BPA team in Mississauga. · The Employer Services Representative's job functions include processing of employer benefit contributions reports and maintaining enrollment data of benefit plan participants as specified by ...
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Warranty Services Representative
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Tarion Mississauga, Canada**Department**:Warranty Services · **Type of Position**:Full Time, Permanent · **Location**:Home Office, West of Greater Toronto Area · **Reporting to**: Manager, Warranty Services · **About Tarion** · Since 1976, Tarion has provided new home warranty protection to more than 2 mi ...
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Customer Service Representative
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ITN Logistics Mississauga, CanadaThe 3PL Customer Service Representative will be providing exemplary service to ABC clients in order to meet or surpass customer expectations. The CSR will be responsible for creating a world-class experience by interacting with the customers and responding to orders, inquiries, c ...
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Customer Service Representative
1 day ago
Best Buy Mississauga, Canada Part timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, ...
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Customer Service Representative
2 days ago
Chef Brandz Mississauga, Canada**Customer Service Associate** · As a Customer Service Representative, you will be the face of our company as well as processing daily purchase orders and arranging transportation, while developing and maintaining a positive and professional relationship with all customers and ve ...
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Customer Service Representative
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Barnes & Aidi Mississauga, CanadaTHIS IS NOT A REMOTE POSITION. · We are looking for Customer Service Representatives to join our team. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided. · Full-time: Monday to ...
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Customer Service Representative
3 days ago
Barnes & Aidi Mississauga, Canada**THIS IS NOT A REMOTE POSITION. WE ARE NOT ACCEPTING ANY APPLICANTS FROM OVERSEAS. THIS POST IS FOR APPLICANTS PRIMARILY BASED IN MISSISSAUGA** · **Hiring Representatives Immediately** · We are a company that was established 5 years ago and we are growing. We are seeking individ ...
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Customer Service Representative
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Guest Service Representative
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Nothing Bundt Cakes - Mississauga-South Mississauga, CanadaThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our b ...
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Customer Service Representative
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Carm Services Representative
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Financial Services Representative
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Customer Service Representative
1 day ago
Victoria Strong Mfg Corp Mississauga, Canada_Victoria Strong Manufacturing is a wood processing company, which manufactures custom interior doors and wood trim. The company is based in Mississauga, Ontario and has been operating since 2007. We are a family-owned business looking for a customer service representative to joi ...
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Customer Service Representative
14 hours ago
UniUni (Uni Express Inc.) Mississauga, Canada**Who Are We?** · UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevates and streamlines fulfillment services in Canada to meet customers' demanding expectations. With tens of thousands of par ...
Customer Service Representative - Mississauga, Canada - Emterra Group
Description
Customer Service Representative
Mississauga, ON Full-time $ $ /yearCUSTOMER SERVICE REPRESENTATIVE
Emterra Group is a leader in providing integrated recycling resource management and waste disposal solutions to the industrial, commercial and institutional (ICI) sectors and municipalities throughout Canada. Our view of waste management means maximizing recycling and waste diversion. ?Whether you see it as garbage, waste, trash, rubbish or junk, we see waste another way – as a resource to be collected and recycled into new, usable products. From tire recycling to liquid waste – we turn waste into resources.
The Customer Service Representative role primarily provides daily administrative, technology and audio/visual customer service support. As a key contact person between the operation's control and its various stakeholders this individual needs to be a positive reflection of the organization and its values.
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