Account Manager - Saint John, NB, Canada - B&W MEGTEC

B&W MEGTEC Saint John, NB, Canada

1 week ago

Description

Job Description - Account Manager
Job Description
Account Manager
Description
The Account Manager is responsible for customer management and leading sales for a geographic region. This involves consistent face-to-face visits with existing customers, expanding portfolios to existing customers and cold calling on new customers. This position must understand B&W's products and services and be able to provide solution to customers from B&W offerings.

Success in this position will be defined quantity and quality of opportunities, achieving incremental growth and demonstrating customer diversity in various markets.

Achieve or exceed bookings (50%):
plant visits/development of customer relationships
expert knowledge of our product lines
cold calls to potential customers
warm calls to leads/existing customers
Customer Relationship Management (35%):
build and maintain strong customer relationships
responsible for customer troubleshooting/escalation to appropriate subject matter expert for solution
educate customers on new/enhanced product lines/services

Business Expansion (15%):

demonstrate the use of data analytics and marketing to produce successful targeted sales campaigns
demonstrate execution of self-designed territory plan
increase service market (Field Service, Construction, Service Projects, etc.)
actively pursue customer feedback
keep Customer Relationship Management software records up-to-date
Other duties as assigned by the Company
Qualifications
Bachelors Degree preferred or equvalent experience in lieu of a degree
A minimum of 8-10 years experience in replacement industrial equipment and/or engineered solutions
A qualified candidate should have a mechanical aptitude and direct sales experience
Sales experience in this market presently is a plus, but not essential

Experience with pulp and paper mills, general industrial sites, oil and gas facilities, and/or utility sites would be an asset.

Experience with unionized construction services business, with plant turnaround planning a plus.
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