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    Supervisor, Data Management - Waterloo, ON, Canada - Fontana Pharmacy

    Fontana Pharmacy
    Fontana Pharmacy Waterloo, ON, Canada

    2 weeks ago

    Default job background
    Description
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    Ensure the company policies / procedures are being adhered to by customers and staff
    Continually reinforcing customer service and store policies with team members
    Handle and manage customer and staff enquiries and complaints
    Ensure excellent customer service is being offered at all times
    Assist in or create department or general staff rosters/shifts
    Managing deliveries
    Ensure that health and safety guidelines are being followed by staff and customers
    Monitoring and maintaining current inventory levels, including reconciling stock counts
    Compiling inventory reports and issuing them to the requested party
    Make daily report to management
    Manage/Assist with responding to the curbside phone WhatsApp messages
    Manage/Assist with the packing of website orders and inventory queries
    Relief Receptionist

    In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.

    Care and diligence in protecting the organization's assets
    Work is normally performed in a typical interior/office work environment.
    Certificate Customer Service/Training
    Certificate in Computer Skills/Training (Microsoft Office Suite)
    Inventory Management Experience - Asset
    Knowledge of supplies, equipment, and/or services ordering and inventory control.
    Ability to reconcile stock counts to report data.
    Database management skills.
    Ability to prepare routine administrative paperwork.
    Clerical, word processing, and/or office skills.
    Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses

    Strong interpersonal skills, ability to communicate (verbal, listening, writing) and manage well at all levels of the organization and with staff at remote locations essential.

    Possess leadership qualities
    Values diversity of thought, backgrounds and perspectives
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