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    Manager, Hospital Partnerships - Toronto, Canada - VHA Home HealthCare

    VHA Home HealthCare
    VHA Home HealthCare Toronto, Canada

    5 days ago

    Default job background
    Full time
    Description

    VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: "Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home." Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, "The freedom and flexibility can't be beat." Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us "I love the inclusive culture. I feel welcome and at home." View more comments from VHA clients and their family members.

    We are seeking a:

    Manager, Hospital Partnerships

    Full-Time, 1-Year Contract (With the Possibility of Becoming Permanent)

    What will be your role?

    Manager, Hospital Partnerships ensures to provide leadership and oversight to programs related to hospital partners. The Manager is accountable for building, developing, implementing, and evaluating emerging partnerships/programs including the delivery of high-quality home care to clients which may include, multidisciplinary services/programs and/or community support services via VHA's Responsive Community Care program. This role will be heavily involved in the internal adoption of external initiatives related to new hospital delivery models and will be responsible for operational oversight of day-to-day operations of hospital programs/projects. The Manager works closely with all departments at VHA for the execution of new hospital and/ OHT models of care, and with different health system partners including, but not limited to, hospitals, primary care, Ontario Health Teams, municipal governments, home care organizations and community support service organizations, to deliver seamless and integrated care for clients.

    Key Areas of Accountability:

    • Oversees programs and projects in the SS&P portfolio including building, developing, implementing, and evaluating partnerships/programs
    • Manages operations and supervises programs field/office staff via program supervisors
    • Assists with the management of all workforce planning and human resources assigned to the programs – including clinical, administrative, scheduling, field and systems supervision and health and safety
    • Functions as a member of the VHA management team
    • Builds and maintains positive business relationships with funders and health system partners and effectively collaborates to support new and existing programs/services
    • Works within and follows the policies, procedures and regulations related to staff safety as required by VHA and under the Occupational Health and Safety Act

    What makes VHA's compensation unique?

    • Benefits and pension plan for permanent eligible employees
    • Compensation for education and professional development
    • VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
    • Mentorship and peer support
    • Career development opportunities
    • Employee and family assistance program
    • Wellness resources
    • Perks & discounts
    • Staff & service provider events

    Key skills, experience and behaviors required for this position:

    • Graduate of a recognized university program (Masters preferred)
    • A regulated healthcare professional in good standing with the professional college
    • Advanced knowledge of service delivery and operations in the Health Care sector, preferably in home & community care sector with 5+ years of progressive leadership experience
    • Experience in building and managing relationships and partnerships related to health system integration
    • Experience in working with integrated and/or multidisciplinary programs in the home & community care
    • Extensive knowledge of home and community care programs and resources
    • Excellent program planning and project management skills
    • Demonstrated skills in financial management, human resource management and community liaison
    • Knowledge of Continuous Quality Improvement processes
    • Skills and experience in customer service techniques such as de-escalation and dispute resolution
    • Demonstrated ability to lead program development and implementation
    • Client-centered and customer focused
    • Strong team building and staff development capabilities
    • Motivated self-starter who works well both independently and with a team to drive results
    • Excellent interpersonal, verbal communication skills and superior writing skills
    • Displays a professional, positive attitude and maintains enthusiasm
    • Excellent organizational skills and attention to both detail and the "big picture"
    • Flexible; ability to handle the changing health care environment
    • Ability to make complex decisions with timely follow-up
    • Good computer skills and technology knowledge including word processing, PPT and spreadsheet applications
    • Demonstrated interest in professional self-development and maintenance of membership in the appropriate professional association(s) and respective College
    • Must have a valid driver's license and access to a vehicle
    • Flexibility to travel occasionally

    Accommodation and VHA's commitment to DEI

    At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

    VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of Unit2ed Way Greater Toronto.

    Thank you to everyone who applies. We will review applications as they are received. We'll only be contacting those selected for further discussion.

    In every role and at every level, we lead with purpose, build bonds that matter, and we're passionate about providing spectacular care.

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