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    Service Engineer - Ontario, Canada - Honeywell International Inc.

    Honeywell International Inc.
    Honeywell International Inc. Ontario, Canada

    2 weeks ago

    Default job background
    Description

    As an Advanced Field Service Engineer here at Honeywell, you will play a critical role in providing technical expertise and support to our customers.

    Your knowledge and skills will be essential in ensuring the smooth operation and optimal performance of our products in the field.

    You will report directly to our Field Engineering Manager, and you'll work out of our designated customer sites across various locations.

    In this role, you will have a direct impact on our customers' satisfaction and the success of our business.

    Your ability to quickly diagnose and resolve technical issues will contribute to the overall reliability and performance of our products.

    Provide on-site technical support to customers, including troubleshooting, repair, and maintenance of advanced systems.
    Collaborate with cross-functional teams to identify and resolve complex technical issues.
    Conduct regular inspections and preventive maintenance activities to ensure the optimal performance of our products.
    Document and report all service activities, including findings, recommendations, and solutions.
    College Diploma or degree from an accredited institution in a technical discipline such as Computer science, Information technology, or engineering,
    Valid Driver's License
    Must be able to obtain a Top Secret (SIGINT) Clearance by the Federal Government
    Excellent technical writing skills.
    Intermediate to Advanced computer skills
    Fundamental knowledge of 3 rd party IoT technologies and software applications

    Demonstrated experience in organizing and directing work activities according to priorities, and meeting deadlines involving multiple systems projects and vendors.

    Excellent analytical and problem-solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment.

    Basic network fault finding capability.
    Knowledge of system monitoring toolsets
    Proficient with Microsoft Office applications (DB, SQL, scripting)
    Strong knowledge of IP network technologies (switch, router, firewall) and solutions, and proficient with IP addressing and allocation
    Ability to plan and schedule large projects.

    Willing to develop extensive product knowledge in formal training, and in "on the job" environments, working with the latest Honeywell technology.

    Able to work cooperatively and provide technical direction in a team environment.
    Ability to identify technical solutions to customers' business needs.
    Understanding of Honeywell building technologies and application (BMS, Security, CCTV, Fire etc.)

    Essential - Proven track record in a project engineering capacity involved in the design and delivery of technology-based projects.

    Involvement in Design and Construct Projects
    Customer Experience
    Business Services
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