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    Lead Service Engineer - Ontario, Canada - EXACT SCIENCES CORPORATION

    EXACT SCIENCES CORPORATION
    EXACT SCIENCES CORPORATION Ontario, Canada

    1 week ago

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    Description

    Help us change lives at Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer.

    Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

    The Lead Laboratory Service Engineer provides leadership support and workflow guidance to the service engineering staff.

    This position is primarily responsible for overseeing Instrument and Automation Services (IAS) department workflow during their scheduled shift and ensuring day-to-day activities in the laboratory are sufficiently covered for the laboratory's equipment needs.

    The Lead is expected to spend over sixty percent of their time performing lab service maintenance and repairs in the lab.

    Serve as key resource for service engineers, coordinating day-to-day department workflow.
    # Participate in or conduct daily beginning of shift work coordination meetings.
    # Provide mentoring and technical guidance to service engineers.
    # Provide feedback to the Supervisor on FTE coverage for day-to-day workload needs and impact to support for time off requests.
    # Maintain oversight for quality of work performed for both mechanical in nature and documentation.
    # Escalate any quality or performance concerns with engineers to the Laboratory Service Engineer Supervisor.
    # Support service leadership in the introduction and adoption of organizational initiatives.
    # Provide feedback on the effectiveness of training for new employees, training methodology, and training documentation in conjunction with other Engineer leads/leadership.
    # Ensure appropriate handoff communication and work completion between shifts.
    # Ensure that assigned support requests from cross-functional project teams or business units are being actively addressed.
    # Ensure that any incoming support request from outside of the normal channels are properly routed to ensure they are assigned and actively addressed.
    # Perform instrument installations and qualifications per service policies.
    # Track all service activities utilizing system(s) developed in accordance with service policies and...

    All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law


    Apply Online:
    Application Link
    #
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