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In-Office Support Specialist
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In-Office Support Specialist
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EY Toronto, CanadaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
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Back Office Transformation Specialist
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executive office specialist - Toronto, ON, Canada - CSA Group
Description
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It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
We're looking for people like you to help make it happen.This role administers multiple country marks or approval projects (outside of North America) on behalf of CSA customers.
Coordinates and delegates between CSA Operations staff, International partners/Agencies, foreign regulators and customers as required to accomplish project objectives.
Responds to customer inquiries on foreign certification and related technical and regulatory requirements.These inquiries can be related to technical as well as regulatory requirements.
Plans, directs, and coordinates designated GMA projects.
Ensures that the goals of each project meet customer needs and are accomplished within the prescribed time frame, funding parameters and regulatory requirements.
Identification of project scope and estimated cost, lead time and applicable foreign government procedure;Identify regulatory codes and laws for foreign approval;
Provide engineering inputs to testing facilities for product testing (i.e. specify tests to be performed);
Arrange alternative testing services with International Partners and other organizations to complete projects when it makes more sense to be done elsewhere;
Customize engineering projects/reports to meet foreign requirements;
Assign project tasks to certification engineers for review of non- CSA test reports. Assignment can also include additional testing of GMA client's products;
Ensure project cost and obligations are met.
Coordinates with other departments, International Partners/Agencies and foreign regulators to deliver one-stop service to customers. Keeps up-to-date on international certification requirements.
Researches and gathers information and updates on foreign technical requirements, government regulations, administrative guidelines and working practices and forms for foreign approvals.
Compiles and maintains a data base system containing such information.Plans, organizes and conducts training sessions with customers, internal staff and International Partners/Agencies to ensure consistency of process and maintenance of technical competence.
Develops training materials to encompass regulatory requirements, procedural requirements and conformity requirements for each country of interest.Arranges for subject matter experts to assist with technical training and/or conduct training sessions as required.
Documents, reviews and updates GMA working processes and procedures so that all users of the information can provide consistent, cost-effective and timely services.
Bachelor's degree, preferably in Engineering and/or equivalent 5 years of experience in the compliance industryBilingualism (English and French) is preferred.
Computer proficiency (Microsoft office suite).
Flexible in schedule and time management.
Strong organization, creativity and project management skills to plan for projects, events and conferences.
Problem resolution skills, to deliver high quality and timely services.
CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion.
CSA Group is one of the largest standards development organizations in North America, conducting research and developing standards for a broad range of technologies and functional areas.
CSA Group is also a global provider of testing, inspection and certification services for products in many market sectors, and a leader in safety and environmental certification for Canada and the U.The CSA mark appears on billions of products worldwide.