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    Visual Merchandising Manager, Market Mall - Calgary, Canada - Sport Chek

    Sport Chek
    Sport Chek Calgary, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    WHAT YOU'LL DO

    Customer Service

  • Ensure a high level of customer service by delivering the Five Star Solution customer service model.
  • Provide exceptional product merchandising, maintenance, and organization.
  • Support the customer experience through timely processing and movement of inventory to the salesfloor.
  • Execute and maintain inventory accuracy processes and initiatives.

    • Operations

  • Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
  • Lead store inventory movement and sell-through replenishment systems.
  • Assist in preparation and execution of annual inventories.
  • Follow and ensure compliance of all corporate LP, Cash, Audit, and OH&S policies and procedures.
  • Validate schedules for department and monitor payroll daily to ensure payroll plans are met.
  • Responsible to assist in delivering annual corporate shrink targets through team education and enforcement of LP and audit standards, and inventory controls.
  • Complete opening and closing duties as part of manager on duty responsibilities .

    • Training

  • Coach and develop store team, through setting expectations, communication, feedback, and ongoing support.
  • Create development plans for staff; support and coach to improve any performance gaps and conduct ongoing coaching to improve team.
  • Communicate in a clear and concise manner to team, lead effective huddles, meetings and coaching sessions.
  • Complete and hold team accountable to complete required Triangle Learning Academy training within timeframes.
  • Lead in execution of Visual Presentation.

    • Leadership

  • Act as brand ambassador, promoting our stores, programs, brands, and people internally and externally.
  • Effectively problem solve, delegate and follow-up on tasks assigned to team members.
  • Follow the disciplinary process consistently and impartially.
  • Promote and maintain a positive and motivating work environment (safe, inclusive, and empowering).

    • What you bring

  • Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales.
  • Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.
  • Culture and brand ambassadors – you love the work and take pride in our brand.
  • If you're a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.
  • Minimum of 2 years in a retail environment, preferably at a supervisory level.
  • A proven track record of business growth and exceptional customer service skills.
  • Demonstrated interest in or involvement in sports or the sporting goods industry an asset.

    • #LI-LK1

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