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    IT Asset Management Business Analyst - Waterloo, ON, Canada - Knewin

    Knewin
    Knewin Waterloo, ON, Canada

    2 weeks ago

    Knewin background
    Full time
    Description
    Business Systems Analyst, Senior - Corporate Waterloo, ON, Canada Req #2115 Friday, February 2, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential


    Position Title:
    Business Systems Analyst, Senior - Corporate

    Reports To:
    Manager, Enterprise Content Management
    Corporate Services IT


    Term:
    Permanent Full-Time

    You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month.

    You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

    We are seeking a highly motivated Senior Business Systems Analyst to join our Enterprise Content Management IT team In this role, the successful candidate will be a highly analytical specialist, responsible for both business and technical analysis, focused on bringing efficiency and business value to various business teams utilizing components of Equitable's capture, imaging, and business process automation solutions.


    We are looking for an individual who is passionate about how technology drives business. Someone who understands how continuous improvement and automation can help business succeed today and in our future. Are you a passionate analytical specialist and collaborator that speaks the language of both the business and technology? Are you excited about supporting and enhancing business critical workflows with automation across the enterprise? Do you enjoy partnering with technical specialists and a wide variety of business teams to analyze and solve challenges?

    Provide systems analysis, problem solving and documentation for medium to large workflow/automation requests and projects in support critical business objectives

    • Engage and collaborate closely with our business partners, senior technical ECM team members and other IT groups to successfully define solution specifications which align to the business needs and enhance the client experience
    • Triage various enhancement requests across the enterprise of business teams and decipher business value and determine prioritization
    • Ensure that all projects delivered meet the established organization standards and audit controls
    • Continuously enhance knowledge of business domains and their products/services
    • Help ensure a solid solution is delivered that meets the stakeholders' needs
    • Assist in quality assurance testing, including creation and execution of test strategies, test plans, executing test cases and defect management
    5-8 years of experience in Business Systems Analyst role

    • Previous Business Analyst and Quality Assurance experience
    • Degree in Computer Science, Software Engineering, or a related discipline
    • Waterfall and/or Agile methodology experience
    • Experience with Capture, Imaging, Case Management and Business Process Automation solutions

    Note:
    experience with Hyland's OnBase and WorkView technologies would be an asset

    • Ability to clearly articulate complicated ideas, and communicate technical information to non-technical audiences
    • E xperience writing functional requirements, use cases and process flows
    • Strong interpersonal and partnership building skills; Experience in the use of analytical/modeling tools for both processes and data
    • In-depth understanding of insurance business concepts, typical supporting systems, architecture, procedures, and functions
    • In-depth understanding of application infrastructure, database and technical platforms
    • Content management and workflow concepts
    Web and client/server architectures
    Knowledge of database design
    Test Management tools (QC, ALM, Jira)
    MS Office Tools including Microsoft Access and Visio
    Working knowledge of SQL, DB2, C#, .Net and SOAP or REST APIs
    Knowledge and Experience with Agile, Scrum, Kanban
    Exposure to CI/DevOps
    Code analysis for the purpose of understanding system functionality

    An additional paid volunteer day each year so you can spend time giving back to the community

    • Immediate enrollment in the company's pension program with employer matching
    ·
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