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ATCO Group Calgary, Canada**Who We Are**: · ATCO Frontec is a market leader providing facilities management, camp services, workforce lodging solutions, operational support services and disaster and emergency management for a diverse range of clients. We are a service-based organization made up of great p ...
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Sharp Insurance Calgary, CanadaSharp Insurance is passionate about being an industry trailblazer. If you're driven, a self-starter, and have a love of stirring things up, then Sharp is the right place for you We value being exceptional at every level, providing outstanding customer service, and being innovativ ...
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ANPORT Communications Calgary, CanadaANPORT Communications is looking for an Account Manager to join our growing team. This opportunity will allow you to work on a variety of projects, branding strategies and communication plans across the globe while operating in an entrepreneurial environment. We manage several cl ...
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Core Lab Calgary, Canada**Account Manager** · **JOB SUMMARY** · The Account Manager is responsible for representing the entire range of Company products to assigned accounts, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met. · **ESSENTIAL ...
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Account Manager
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Environmental 360 Solutions Calgary, CanadaAre you a results-driven sales professional with exceptional account management skills for Municipal Waste contracts in Western Canada? Are you looking for an exciting opportunity to showcase your talents and contribute to the growth of a dynamic company? If so, we have the perfe ...
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Account Manager
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Weir Group Calgary, CanadaAccount Manager · Weir Minerals · Calgary, AB · Hybrid · Purpose of Role: The Account Manager is responsible for being the key customer contact and conduit to represent, support, specify, direct, secure opportunities and sell products and services provided by the Weir organizatio ...
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Accounting Manager
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Hard Rock Developments Inc Calgary, CanadaHard Rock Developments is in the concrete supplies and steel manufacturing business. · We are looking for someone to manage our accounting department. A motivated individual that wants to contribute to the company's success, is truly a team player, and holds a positive work envir ...
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Accounting Manager
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Account Manager
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ARGUS MACHINE CO LTD Calgary, CanadaReporting to the Sales Manager, the Products Account Manager is responsible for developing and maintaining customer relationships for the purpose of selling Argus products in Canada. They will provide support, direction and expertise in developing the sales and marketing strategi ...
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Account Manager
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XI Technologies Inc Calgary, Canada**Account Manager** · XI Technologies, a privately owned energy software and data firm in Calgary, is looking for a dynamic individual who wants to build a career upon the great relationships we have with our clients. · **Purpose** · The primary responsibility of the Account Mana ...
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Account Manager
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Account Manager
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Sharp Insurance Calgary, CanadaSharp Insurance is passionate about being an industry trailblazer. If you're driven, a self-starter, and have a love of stirring things up, then Sharp is the right place for you We value being exceptional at every level, providing outstanding customer service, and being innovativ ...
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Account Manager
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ERIKS CNC Flow Control Calgary, Canada**CNC Flow Control** is headquartered in Houston, Texas, with multiple other locations, including Odessa, Texas and Edmonton, Canada. Our company unifies several trusted valve and flow line brands that have been serving numerous industries in North America for nearly three decade ...
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Account Manager
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White Cap Canada Calgary, CanadaA position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. · The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, ...
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Account Manager
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Inspira Marketing Calgary, Canada**Perks and Benefits**: · - Weekly Pay and Uncapped Commission · - Hybrid office with remote flexibility · - $60k plus first year average income · - Bonuses · - Residual Income · - Exceptional commission rates · - Trip Incentives and other benefits · - Full Training · **Responsib ...
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Account Manager
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Dan Combs - State Farm Agent Alberta, Canada**Position Overview**: · State Farm Insurance Agent located in Ellijay, AB is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Dan Combs - State Farm Agent, you will build and develop customer relationships within the community ...
account manager - Calgary, AB, Canada - EightSix Network Inc
Description
Part Time / Full TimeYou will be responsible for fostering positive relationships with clients during the implementation and ongoing delivery of the benefits program.
This includes ensuring that client needs are identified, understood, and resolved within MSH International guidelines.Collaborate with Sales and Underwriting teams regarding current and potential accounts:
Provide ongoing evaluation, information, and support during the development of the proposal as it relates to the client Service Function;
Provide input on products and contract knowledge as it pertains to the program offered;
Act as a business partner with assigned brokers and clients including interaction and negotiation as appropriate to continuously manage a book of business;
Assess risk while making appropriate decisions within own underwriting authority, and make appropriate recommendations to Management.
Implementation of new accounts:
Establish client and/or broker relationships to finalize administrative practices;
Provide implementation guidelines to Third Party Administration, Billing, Accounting, and Underwriting and Medical Underwriting departments and ensure tasks are completed via the implementation checklist;
Coordinate and finalize the production and approval of policy documents with Policy Issue Team and Underwriting;
Management of Account Portfolio:
Responsible for all aspects of managing assigned accounts, financial reviews such as the annual renewal including detailed review of renewal action;
Provide daily customer service and troubleshooting as required, contract interpretation, confirmation of procedures, claims, and billing information;
Resolve non-routine, sensitive claims and financial issues as they arise where guidelines are sometimes not available or where a decision must be made in consultation with management;
Generate and implement solutions to client concerns;
Provide training to new client administrators;
Cooperate with all departments to ensure service standards as determined by the manager are met;
Assist sales with the remarketing of current or amended programs as required by existing clients;
Provide backup to accounts assigned to other Account Managers.
Annual Renewal of Policies:
Assist in the identification, development, and implementation of efficiencies and quality assurance within the product and service delivery:
Attend regular Account Management meetings and/or training sessions to voice current issues and progress;
Conduct ongoing reviews regarding content and usability of client documentation;
Provide feedback to Management as required;
Provide input to the Information Technology Team regarding system enhancements and /or changes required to support ongoing account administration, as well as to address requirements as initiated by clients;
Create and provide opportunities for clients to provide feedback regarding product delivery and customer service.
College/University degree in Marketing, Sales, or a related field, or equivalent experience.
~ Relevant licenses or willingness to obtain them within 6 months.
~3-5 years of relevant experience, with a solid understanding of group benefits.
~ Exceptional communication in both English & French/Spanish and client service skills.
~ Wellness account
A work environment that embraces diversity and promotes inclusivity.
The hours of work are 9-5, Monday through Friday, with additional hours as per the needs of the business
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