- Provide medical support to patients and health care providers, including but not limited to education on specific diseases and therapies and disease management;
- Telephone support (including maintenance calls and adherence support both inbound and outbound as needed);
- Database management and ongoing auditing of files and information captured;
- Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers;
- Prepare for and attend extensive, specialized training sessions for specific therapies provided by the pharmaceutical team, as required;
- Work directly with the reimbursement specialist and the physician to secure funding for their patient's therapies; assist with alternative funding searches when needed;
- Attend pharmaceutical sales meetings as required;
- Attend patient meetings, conferences as needed to educate patients, providers regarding disease/product information and case management services;
- Work with patient associations and advocacy groups, as required;
- Establish and maintain partnerships with pharmaceutical team;
- Liaise with health care providers, pharmacies and infusion clinics, and other agencies as required, to coordinate infusions, drug delivery and resolve issues as they arise;
- Clear communication to the manager, team and the client regarding the management of patient cases;
- With the managers, participate in the training process of new nurse case managers, including but not limited to shadowing & call monitoring.
- Support and collaborate with other program staff in the development and implementation of disease management programs including clinical requirements, write texts, manuals or patient pamphlets, develop compliance program parameters, needs assessments and protocols;
- Provide feedback regarding current protocols, databases, processes, inter-departmental relationships
- Responsible for reporting all Adverse Events to the assigned units/departments.
- The Nurse Case Manager will also be assigned other duties and tasks as required from time to time. May be required to be on standby/ on call as part of this role.
- A Bachelor's degree or registered nurse (RN) diploma, advanced degree or specific practice management experience preferred, with five (5) years of Nursing experience;
- Registration with the College of Nurses in the province of employment is required
- Requires a minimum of two (2) years in public or private third party reimbursement arena or pharmaceutical industry in sales (not required, but an asset), managed care, or clinical support, or related experience;
- The preferred candidate is a nurse with healthcare and case management experience in medical or hospital practice or the insurance or bio-pharma industry;
- Bilingualism (French and English) strongly preferred;
- Strong patient focus;
- Strong ability to multi-task;
- Ability to work under pressure;
- Superior customer service skills;
- Internet-research and computer savy; has strong verbal and written communication skills, problem solving skills and is a team player;
- Strong phone etiquette;
- Ability to communicate and comprehend medical information;
- Demonstrate teamwork abilities;
- Ability to work autonomously;
- Ability to handle sensitive issues with opposing opinions and strong negotiation skills;
- Strong business and financial acumen
- Strong analytical and mathematical skills
- Ability to communicate effectively both orally and in writing
- Effective interpersonal and leadership skills
- Effective organizational skills; attention to detail
- Ability to consistently meet deadlines
- Excellent problem-solving skills; ability to resolve issues effectively and efficiently
- Excellent presentation skills
- Proficiency in Microsoft Word, Excel, PowerPoint and other Office Programs
- Available for travel at least 15% per year
-
Nurse Case Manager
Found in: Appcast CA A2 P - 2 days ago
Cencora London, Canada Full timeOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join ...
-
Disability Case Manager
Found in: Talent CA C2 - 4 days ago
Canada Life London, CanadaJob Description · We are looking for a Disability Case Manager · Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team e ...
-
Customer Service Case Manager
Found in: Jooble CA O C2 - 2 days ago
CARFAX London, ON, CanadaJoin Team CARFAX as a Customer Care Manager · We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We help millions of consumers make more-informed decisions every day. We kno ...
-
Registered Nurse
Found in: Indeed CA C2 - 2 days ago
Bayshore HealthCare London, ON, CanadaBayshore HealthCare is one of the Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006 ...
-
rpn/lpn
Found in: Indeed CA C2 - 1 week ago
Bayshore HealthCare London, Canada TEMPORARYMake "being the difference" your Career. . · Bayshore is looking for passionate and caring Registered Practical Nurses/Licensed Practical Nurses to join our amazing team. · You will use your clinical skills to ensure that our clients receive the highest quality home health care, ...
-
Plumber
Found in: Indeed CA C2 - 3 days ago
Labatt Breweries of Canada London, Canada Full timeDreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for ...
-
AI Scientist
Found in: Appcast CA C2 A - 2 days ago
Trudell Medical International London, CanadaAs a member of our Research & Innovation team, you will partner with our innovation team to brainstorm AI related solutions and demonstrate machine learning algorithm feasibility. You will also partner with product development groups to support algorithm development from concept ...
-
Demand Generation
Found in: Appcast CA C2 A - 2 days ago
Trudell Medical International London, CanadaAs a member of our Marketing Team, you will be responsible for driving lead generation and nurturing through the development, execution, and measurement of multi-platform, omni-channel marketing initiatives. You will also collaborate closely with subject matter experts to develop ...
-
Asset Protection Associate
Found in: Jooble CA O C2 - 1 day ago
Walmart Canada Corp London, ON, CanadaPosition Summary... · To create and maintain a secure and effective work environment for all customers, associates, visitors and vendors while demonstrating positive and professional behavior at all times. Increase profitability and mitigate shrink caused by financial and Physic ...
-
Psychologist (s)
Found in: Talent CA 2A C2 - 22 hours ago
Rehab First Inc. London, CanadaRegistered Psychologist(s) · Be a part of changing someone's story. We offer..... · Competitive salaries,diverse caseloads · The opportunity to make positive life-changing differences with our clients · Job Description and Key Responsibilities: · Rehab First is one of Ontario`s l ...
-
Registered Nurse
Found in: Jooble CA C2 - 2 days ago
Bayshore HealthCare London, ON, CanadaBayshore HealthCare is one of the Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006 ...
-
Registered Nurse, HIV/AIDS Care
Found in: Jooble CA O C2 - 2 days ago
Canadian Association of Community Health Centres London, ON, CanadaCOMMUNITY HEALTH CENTRE London InterCommunity Health Centre (ON) · LOCATION · APPLICATION DEADLINE · APPLICATION DEADLINE 04/30/2024 · POSITION DESCRIPTION · Working as part of a multidisciplinary team, the RN provides front-line outreach as well as onsite nursing care to pe ...
-
Communications Coordinator, Full Time, Communications
Found in: Jooble CA O C2 - 1 day ago
Knewin London, ON, Canada Full timeCommunications Specialist, Development · Position Type: Full-time (35 hours/week), 2-year contract. · About Ivey Business School: · Ivey Business School acknowledges and respects the traditional lands of the Anishinaabek, Haudenosaunee, Lūnaapéewak, and Attawandaron peoples, w ...
-
Demand Generation
Found in: Talent CA 2A C2 - 3 days ago
Trudell Medical International London, CanadaAs a member of our Marketing Team, you will be responsible for driving lead generation and nurturing through the development, execution, and measurement of multi-platform, omni-channel marketing initiatives. You will also collaborate closely with subject matter experts to develop ...
-
Travel Documents Coordinator
Found in: Jooble CA O C2 - 1 day ago
ADP Architecture Limited London, ON, CanadaWith studios across the UK, Cyprus, and India, and over 50 years of history, ADP is an AJ100 top 30 architecture practice that designs around the principles of sustainability, belonging and engagement, rethinking the built environment to create a better future. · We work on proj ...
-
Operations Associate, Team Lead
Found in: Jooble CA O C2 - 2 days ago
Ivey Business School at Western University London, ON, CanadaAbout Ivey Business School: · Ivey Business School acknowledges and respects the traditional lands of the Anishinaabek, Haudenosaunee, Lūnaapéewak, and Attawandaron peoples, where Western University and Ivey Business School are located. This land continues to be home to diverse ...
-
Communication Specialist, Development
Found in: Jooble CA O C2 - 1 day ago
Knewin London, ON, CanadaPosition: Communications Specialist, Development · Location: London, Ontario · Position Type: Full-time (35 hours/week), 2-year contract. · Hiring Range: $55,900-$69,900. · Application Deadline: Wednesday May 1, 2024 at 11:59PM. · About Ivey Business School: · Ivey Bus ...
-
Bid Coordinator
Found in: Jooble CA O C2 - 10 hours ago
ADP Architecture Limited London, ON, CanadaWith studios across the UK, Cyprus, and India, and over 50 years of history, ADP is an AJ100 top 30 architecture practice that designs around the principles of sustainability, belonging and engagement, rethinking the built environment to create a better future. · We work on proj ...
-
Registered Nurse, NSWOC
Found in: Jooble CA O C2 - 1 day ago
Southwesthealthline London, ON, CanadaVON is a leading healthcare organization dedicated to providing exceptional care and support to our clients. We offer role autonomy and a collaborative environment where each team member plays a critical role in delivering high-quality client care. We believe in investing in our ...
-
Director, Student Experience
Found in: Jooble CA O C2 - 1 day ago
Fanshawe College London, ON, CanadaFanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybr ...
Nurse Case Manager - London, Canada - Innomar Strategies
Description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today
What you will be doing
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
.
Schedule
Full timeAffiliated Companies:
Affiliated Companies: Innomar Strategies