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Customer Service Coordinator
1 week ago
Alsco Montréal, CanadaClassification: Non-Exempt · Job Summary: · The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the Service Department and follows up with c ...
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Administrative Services Coordinator
1 week ago
Moneris Montréal, CanadaNous réinventons le commerce et nous jouons un rôle important dans l'avenir de la technologie financière (FinTech). Pour ce faire, nous encourageons nos équipes à repenser ce qui est possible, en leur fournissant les bons outils et les bonnes ressources ainsi qu'en les appuyant à ...
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Service Coordinator
4 days ago
Auto Primo, Laval Laval, Canada_Auto Primo _est à la recherche d'employés dynamiques, ambitieux et bilingues pour se joindre à notre équipe. Ayant déjà travaillé dans le domaine de l'automobiles ou ont une passion pour les autos. · - Magasiner et Commander des pièces · - Vendre des accessoires tels que : Mage, ...
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Canadian Institute of Mining (CIM) Westmount, Canada** de l'inscription et des services aux exposants** · **(English version follows)** · L'Institut canadien des mines, de la métallurgie et du pétrole (ICM) est à la recherche d'un.e expérimenté.e de l'inscription et des services aux exposants pour se joindre à son · équipe. L'ICM ...
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Trane Technologies Laval, Canada**Titre - Coordonnateur de service** · - Trane à Laval, Québec embauche un coordonnateur de service II pour se joindre à notre équipe. Le coordonnateur au service est en charge de la planification, de la coordination, des travaux et de diriger les activités opérationnelles du dép ...
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Service Coordinator
4 hours ago
Mircom Technologies Montréal, CanadaMircom is seeking a driven and detail-oriented Service Coordinator with proven experience in handling all serive and construction related activities. The Service Coordinator for our Montreal location will report to the Service Manager and work closely with the service and sales t ...
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Service Coordinator
1 week ago
Carmichael Engineering / Ingénierie Carmichael Montréal, Canada**With us, it's always about people** · Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal syst ...
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Service Coordinator
1 week ago
Carmichael Engineering / Ingénierie Carmichael Montréal, Canada**With us, it's always about people** · Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal syst ...
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Service Coordinator
6 days ago
CIMCO Montréal, CanadaCompany Profile · We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education. · Position Summary · CIMCO Refrigeration is looking for a regular full time Serv ...
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Service Coordinator
4 days ago
Carmichael Engineering / Ingénierie Carmichael Montréal, Canada**With us, it's always about people** · Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal syst ...
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Service Coordinator
6 days ago
RecycleSmart Montréal, Canada**Who is RecycleSmart**: · A National B2B managed services firm that provides outsourced management of waste, organics and recycling to a broad range of industries across Canada. · We do our part to ensure we make the world a better place · We are a dynamic, fast-paced, fun, coll ...
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Consumer Services Parts Coordinator
3 days ago
DHP Furniture Montreal-nord, Canada**Consumer Services Parts Coordinator** · We are looking for a parts coordinator to order and manage replacement parts that are essential for our customer service departments day-to-day operations. Ultimately, you will ensure that inventory levels are maintained as well as mainta ...
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Contractor Services Coordinator
2 days ago
TEAM Group Pointe-Claire, Canada Freelance**About Us** · **TEAM Group** was founded in 1982, with headquarters in Markham, Ontario. We offer industrial cleaning, facility maintenance, and shutdown services to thousands of client locations throughout North America, Europe, and Asia. Some of the industries we service inclu ...
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Technical Service Coordinator
4 days ago
Carmichael Engineering / Ingénierie Carmichael Montréal, Canada**With us, it's always about people** · Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal syst ...
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Creative Services Coordinator
3 days ago
Cirque du Soleil Montréal, Canada**Creative Services Coordinator - North America** · - 12 month full-time with possibility of renewal We have a place for individuals with a distinct penchant for ensuring the smooth operation of our shows and events, for conceiving remarkable products, for putting their ingenuity ...
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Customer Service Coordinator
1 week ago
CMACGM Montréal, CanadaLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group ...
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Customer Service Coordinator
4 hours ago
CMACGM Montréal, CanadaLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group ...
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Tenant Services Coordinator
4 days ago
BGIS Montréal, CanadaWho We Are · SUMMARY · The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issue ...
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Service Coordinator Assistant
1 week ago
GAV MGMT Montréal, CanadaAs the Service Coordinator Assistant you will coordinate between clients and service technicians. Responsibilities include receiving, staging, and dispatching equipment for the Technician team. The Service Coordinator Assistant will produce daily/weekly schedules as well as provi ...
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Property Services Coordinator
6 days ago
BGIS Montréal, Canada**Who We Are** · BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that ...
Managed Service Coordinator - Montréal, QC, Canada - TREK
Description
As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.
You'll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality.
You'll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers.
Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop.
This role is right for someone with high energy and a constant learning engine who can see the forest and the trees.
You'll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop's needs so both the service and sales teams are set up for success.
A positive, pitch-right-in attitude and motivation to help every customer find what they need~ Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days
~ 3+ years of bicycle service center experience
~ An active learning engine and willingness to attend Trek Service classes in Waterloo, WI
~ Flexible and fun company culture
~ Dental insurance, Vision insurance
~ Flexible holiday schedule - 9 statutory holidays
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