- Ensure the coordination of internal teams under his/her responsibility and participate in the alignment between all stakeholders (TSC-NOC-Service Center (CdS)).
- Work in close collaboration with the migration team.
- Participate and maintain a climate of collaboration between the various major project operations managers.
- Facilitate the relationship between members of the various teams, the client and suppliers.
- Participate in change management related to the evolution of the Management Framework processes.
- Ensure the support and evolution of central infrastructures and services to customer sites, including the management of upgrades in the pre-production environment.
- Ensure continuity of services in all cases of telecommunications links or equipment failures.
- Participate in the realization of activities necessary for the proper functioning, reliability, security and sustainability of technological infrastructures, including the network, servers, cloud systems, data and telecommunications equipment.
- Manage and plan the management of technological obsolescence.
- Act as a consultant to the project manager, in particular, in strategic orientations, planning and monitoring of work as well as in the development of initiatives.
- Ensure operational compliance with the service levels under his/her responsibility.
- Participate in the development of project planning.
- Ensure the availability of resources for 24/7 guard as well as to be available to perform it.
- Coordinate the crisis unit and continuity activities.
- Carry out and coordinate an annual full recovery exercise.
- Write the annual activity report.
- Ensure the follow-up of the execution of the continuity at the computer level and, when required, take the necessary measures and decisions to maintain the trajectory of the activities of the plan.
- Validate the procedures and processes in place and update and correct the plan, as needed.
- Train and sensitize the resources involved.
- Hold a university degree in information or equivalent (DEC with relevant experience in IT).
- 10 years of experience in information technology.
- Managed human resources in IT in an operational context.
- Managed a data center.
- Ability to communicate, to motivate and lead.
- Knowledge of ITIL processes, ITSM solution.
- Experience or skills in disaster recovery (recovery site, high availability), an asset.
-
Solution Consulting Career
2 weeks ago
Genesys Québec, CanadaBuild something new with a world-class team. · At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they've been hired to do: their very best. Your potential is waiting; why are you? · Summary · The Senior Solutions Consultant wor ...
-
Consultant, Health Solutions-small
1 week ago
Aon Quebec City, CanadaDo you enjoy connecting with clients and helping tackle business problems? Do you see opportunity where others see roadblocks or challenges? If so, this opportunity might be for you. Our Small & Medium Enterprise Health Solutions team is looking for a consultant to join their tea ...
-
French Speaking Sales Solutions Consultant
2 weeks ago
H360 Resources Inc Quebec City, CanadaOverview (English Portal): · Do you enjoy business development, have good communication skills and would be happy to work with a dynamic sales team? Here is the opportunity to advance your career quickly within a company with human values. · **Exclusive job opportunity for Canada ...
-
Loan Solutions Consultant
14 hours ago
Fairstone Financial Inc. Quebec, CanadaLoan Solutions Consultant page is loaded · Loan Solutions Consultant · Apply locations St. Eustache, Quebec time type Full time posted on Posted 30+ Days Ago job requisition id R20082 Come join Fairstone Financial as a Consultant in Loan Solutions. · Be part of Canada's leadin ...
-
Loan Solutions Consultant
3 hours ago
Fairstone Financial Inc. Québec, QC, CanadaLoan Solutions Consultant page is loaded · Loan Solutions Consultant · Apply locations St. Eustache, Quebec time type Full time posted on Posted 30+ Days Ago job requisition id R20082 Come join Fairstone Financial as a Consultant in Loan Solutions. · Be part of Canada's lea ...
-
Senior Solutions Consultant
1 week ago
Bell Québec City, CanadaReq Id: · At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. · If you're ready to bring game-changing ideas to life and join a communit ...
-
Senior Solutions Consultant
2 weeks ago
Bell Quebec, Canada Full timeReq Id: · At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. · If you're ready to bring game-changing ideas to life and join a communit ...
-
Senior Solutions Consultant
1 week ago
Bell Quebec City, Canada Full timeReq Id: · At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. · If you're ready to bring game-changing ideas to life and join a communit ...
-
Bilingual AEC Pre-Sales Solutions Consultant
2 days ago
SolidCAD Québec, CanadaOverview · A Pre-Sales Solutions Consultant provides technical guidance and support to the sales team and potential customers during the pre-sales phase. The role involves understanding customer needs to solve a problem or achieve a desired outcome and liaising with management an ...
-
Bilingual AEC Pre-Sales Solutions Consultant
3 days ago
EightSix Network Inc Quebec, CanadaBilingual AEC Pre-Sales Solutions Consultant · Part Time / Full Time · Bilingual AEC Pre-Sales Solutions Consultant · A Pre-Sales Solutions Consultant provides technical guidance and support to the sales team and potential customers during the pre-sales phase. The role involves ...
-
SolidCAD Québec, QC, CanadaOverviewA Pre-Sales Solutions Consultant provides technical guidance and support to the sales team and potential customers during the pre-sales phase. The role involves understanding customer needs to solve a problem or achieve a desired outcome and liaising with management and t ...
-
Architecte Technologique
3 hours ago
Transition Services Conseils Inc Quebec City, Canada(English will follow)_ · Transition Services Conseils est présentement à la recherche de plusieurs · **Architectes technologiques** pour se joindre à notre équipe. Si vous êtes une personne autonome et qui se nourrit de défis, alors cette offre demploi est exclusivement pour vous ...
-
Rédacteur Technique
3 hours ago
IBM Québec, Canada**Introduction** · Une carrière avec IBM Consulting englobe des relations à long terme et une collaboration étroite avec des clients du monde entier. · Vous travaillerez avec des visionnaires de plusieurs secteurs pour améliorer le parcours de l'IA et du nuage hybride des entrepr ...
-
Expert en Sinistres Route
1 week ago
CUSTARD INSURANCE ADJUSTERS Quebec City, Canada**Description du poste** · **SIAdvisers Consulting & Solutions, une entreprise de Custard** · **Mission**: · La mission de SIAdvisers Consulting & Solution est de fournir à ses clients le service de réclamation de la plus haute qualité disponible dans l'industrie. Nous sommes rec ...
-
Expert en Sinistres Route
2 days ago
CUSTARD INSURANCE ADJUSTERS Quebec City, Canada**Description du poste** · **SIAdvisers Consulting & Solutions, une entreprise de Custard** · **Mission**: · La mission de SIAdvisers Consulting & Solution est de fournir à ses clients le service de réclamation de la plus haute qualité disponible dans l'industrie. Nous sommes rec ...
-
Calculateur Mrb
3 hours ago
amaris Québec, CanadaJob description · Nous recherchons des consultants dynamiques pour renforcer notre équipe en Ingénierie à Montréal. Votre expérience, vos connaissances et votre engagement nous aideront à relever les défis de nos clients. · Vous soutiendrez différents projets grâce à votre expert ...
-
Investment Consultant
1 week ago
Aon Québec, CanadaAre you an investment professional looking for your next challenge? Wouldn't it be exciting to be working alongside an industry-leading and innovative global investment team? Then Aon has the opportunity for you · This can be a hybrid role with the flexibility to work both virtua ...
-
Modélisateur de Données
2 weeks ago
amaris Quebec City, CanadaJob description · Nous recherchons des consultants dynamiques pour renforcer notre équipe en Systèmes d'Information & Digital à la ville de Québec. Votre expérience, vos connaissances et votre engagement nous aideront à relever les défis de nos clients. · Vous soutiendrez différe ...
-
Modélisateur de Données
2 weeks ago
Amaris Consulting Quebec City, Canada**Who are we?**: · **Amaris Consulting** est une société indépendante de conseil et de technologies au service des entreprises. Avec plus de 1000 clients dans le monde, nous déployons des solutions pour les plus grands projets depuis plus d'une décennie - tout ceci est rendu poss ...
-
Spécialiste Du Service à La Clientèle
1 day ago
CGR consulting Québec, Canada**Qui sommes-nous?**CGR consulting est une société spécialisée dans les solutions de vente et de marketing. Nous disposons d'une décennie d'expertise et nous sommes fiers de la réussite de nos clients comme Goodfood, Fiserv, Clover et C360 HD · **Que recherchons-nous?** · Il nous ...
Senior Manager, Solutions Consulting - Québec City, Canada - Bell
Description
Req Id:
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.
If you're ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.
Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We're proud to be Canada's leading provider of broadband network and communication services for businesses and governments.
Summary
The incumbent is responsible for infrastructure management, supervision of activities related to the Technical Support Center (TSC) and the Network Operations Center (NOC) as well as the infrastructure continuity plan for the Government Telecommunications Network (GTN), including:
As a manager, the incumbent is responsible for the management of human resources at the TSC and NOC:
Key Responsibilities
As an infrastructure manager:
As a continuity plan officer, keep the continuity plan for infrastructures up to date:
Critical Qualifications
Additional Requirements
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Quebec City
Work Arrangement: Hybrid
Application Deadline: 05/13/2024
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.