Jobs
>
Richmond

    Bilingual Case Manager - Richmond, BC, Canada - Careabout

    Careabout
    Careabout Richmond, BC, Canada

    3 weeks ago

    Default job background
    Description

    About Pair Team

    Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care. Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters, food pantries, and other community-based organizations to turn them into a site of care. As a support system for the community, we provide wraparound clinical services, up-skill CBO staff to become Community Health Workers, and utilize our proprietary data-driven technology platform, Arc, for care coordination. Through Medicaid MCOs, we provide healthcare for hard-to-reach, high-need individuals, while sharing healthcare dollars with community groups to expand their social support programs. Our Values
    • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
    • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
    • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
    • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
    • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
    In the News
    • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
    • TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team
    • Axios: Pair Team collects $9M for Medicaid-based care
    About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This is a remote-forward hybrid position; ~10% of your work will be on-site in Alameda, CA. What You'll Do
    • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
    • Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
    • Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
    • Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
    • Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks
    • Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions
    • Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
    • Identify and break down barriers ensuring individuals' continuation with the program
    • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
    • Coordinate physical care management appointments through collaboration with external and internal providers
    • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks
    What You'll Need
    • 3+ years of general work experience (Case Management preferred)
    • You are physically located in/near Alameda, California
      • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations
      • Virtual Ops requires a quiet, HIPAA compliant and internet connected space
    • 1+ year(s) of case management experience
    • Bilingual – English/Spanish
    • Strong understanding of cultural fluency
    • High degree of empathy
    • Ability to work collaboratively in a multidisciplinary team
    • An eye for optimization
    • Organizational skills
    • Ability to remain patient when faced with adversity
    • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
    • A valid driver's license and auto liability insurance
    Preferred Qualifications:
    • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder
    • 2+ years of case management experience
    • Experience with motivational interviewing
    • Knowledge of medical terminology
    • Zest for problem solving, seeking answers, and thinking outside the box
    • Detail-oriented and organized self-starter who is a rockstar multitasker
    • Reliable and comfortable in an ever-changing environment
    Because We Value You
    • Salary: $22-$25/hour
    • Comprehensive health, vision & dental insurance
    • 401k
    • Equity compensation package
    • Monthly $100 work from home expense stipend for your WFH days
    • Gas reimbursements for your on-site engagement days
    • Flexible vacation policy -- take the time you need to recharge
    • We provide all of the equipment needed for the role
    • Opportunity for rapid career progression with plenty of room for personal growth
    Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. The talent team will only reach out via email from email addresses. We do not conduct any TA business outside of our emails. If you're ever concerned about spam or fraudulent activity, please reach out to Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries sent to To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you#J-18808-Ljbffr
  • YWCA Metro Vancouver

    Case Manager

    1 week ago

    YWCA Metro Vancouver Vancouver, Canada

    Under the general supervision of the Case Manager Coordinator, the Case Manager is responsible for working closely with job seekers to assess service suitability and develop and implement employment action plans. · **Responsibilities**: · - Work as part of a multi-faceted and mul ...

  • YWCA Metro Vancouver

    Case Manager

    5 days ago

    YWCA Metro Vancouver Vancouver, Canada

    The Case Manager is responsible for working closely with job seekers to develop, support and meet their employment and career goals. This position works as part of a multi-agency team within the Vancouver South community to connect clients with progressive employment, training op ...

  • Sentrex Health Solutions Inc.

    Case Manager

    1 week ago

    Sentrex Health Solutions Inc. Vancouver, Canada

    **Position Type**: Full Time · **Department**:Patient Programs · **Work Location**: Vancouver, British Columbia · **Work Arrangement**: In-Office (5 days a week) · **Work Hours**:Standard Business Hours - Monday to Friday · **Travel Required**: No · A proudly Canadian company, Se ...

  • Big Hearts Home Healthcare

    Case Manager

    1 week ago

    Big Hearts Home Healthcare Vancouver, Canada

    The Case Manager will assists residents to live successfully in residential settings within the community. The position ensures the residents' physical, emotional, social, recreational, economic, educational, and/or medical needs are met. · **REQUIREMENTS**: · Education & Experie ...

  • Sentrex Health Solutions Inc.

    Case Manager

    1 week ago

    Sentrex Health Solutions Inc. Vancouver, Canada

    **Position Type**: Full Time · **Department**:Patient Programs · **Work Location**: Vancouver, British Columbia · **Work Arrangement**:Hybrid - travel to Vancouver clinic 1-2 times a week** · **Work Hours**: Monday to Friday 9-5 PST** · **Travel Required**: Yes · A proudly Canadi ...

  • AllCleared Solutions Inc.

    Case Manager

    2 days ago

    AllCleared Solutions Inc. Vancouver, Canada

    All-Cleared is a reputable, and established industry-leading entrepreneurial firm, delivering high quality professional legal services for over 33 years. · With the support of a confident and happy team, All Cleared is able to make daily life-changing impacts on the lives of our ...

  • Innomar Strategies

    Field Case Manager

    2 weeks ago

    Innomar Strategies North Vancouver, Canada Temps Plein

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join ...

  • Innomar Strategies

    Field Case Manager

    2 weeks ago

    Innomar Strategies British Columbia, Canada Temps Plein

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join ...

  • S.U.C.C.E.S.S.

    12654 - Case Manager

    21 hours ago

    S.U.C.C.E.S.S. Vancouver, Canada

    At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new oppor ...

  • YWCA Metro Vancouver

    Youth Case Manager

    1 day ago

    YWCA Metro Vancouver Vancouver, Canada

    Under the general supervision of the Centre Manager of the WorkBC Centre, the Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients with achieving the ...

  • YWCA Metro Vancouver

    Case Manager Coordinator

    1 week ago

    YWCA Metro Vancouver Vancouver, Canada

    Under the general supervision of the Senior Operations Manager, the Case Manager Coordinator will supervise, provide direction and work closely with the catchments' Case Management team. Support will include assisting case managers in reaching service utilization goals and employ ...

  • Canada Life Assurance Company

    Disability Case Manager

    1 week ago

    Canada Life Assurance Company Vancouver, Canada

    **Job Description**: · We are looking for a **Disability Case Manager** · Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a t ...

  • YWCA Metro Vancouver

    Youth Case Manager

    1 week ago

    YWCA Metro Vancouver Vancouver, Canada

    Under the general supervision of the Case Manager Coordinator of the WorkBC Centre, the Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients with ach ...

  • Sun Life

    Disability Case Manager

    1 week ago

    Sun Life Vancouver, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • ACCLAIM ABILITY MANAGEMENT INC.

    Disability Case Manager

    5 days ago

    ACCLAIM ABILITY MANAGEMENT INC. Vancouver, Canada

    **Disabiliy Case Manager** · Are you passionate about health, wellness and playing a positive role in assisting individuals in their return to work? Do you enjoy working in a dynamic, flexible and collaborative environment where you are encouraged to share your ideas? Are you wel ...

  • PLEA Community Services Society of BC

    Case Management Assistant

    1 week ago

    PLEA Community Services Society of BC Vancouver, Canada Full time

    PLEA Community Services is currently seeking a **Regular Full-Time Case Management Assistant** for our Folkstone-Vancouver team. The proposed start date for this position is as soon as possible. This position requires BCGEU membership. · The Case Management Assistant provides a r ...

  • Learning Disabilities Society

    Lead Case Manager

    1 week ago

    Learning Disabilities Society Vancouver, Canada

    **Lead Case Manager** · **Purpose of Position** · - The Lead Case Manager monitors the implementation of individualized learning programs and supports LDS Instructors with best practices. The position reports to the Director of Education and works collaboratively with LDS staff t ...

  • S.U.C.C.E.S.S.

    12627 - Case Manager

    2 weeks ago

    S.U.C.C.E.S.S. Vancouver, Canada

    At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new oppor ...

  • Sun Life

    Disability Case Manager

    2 weeks ago

    Sun Life Vancouver, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Sun Life

    Disability Case Manager

    2 weeks ago

    Sun Life Vancouver, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...