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    Field Case Manager - North Vancouver, Canada - Innomar Strategies

    Innomar Strategies
    Innomar Strategies North Vancouver, Canada

    1 week ago

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    Temps Plein
    Description

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today

    What you will be doing

    PRINCIPALES FONCTIONS ET RESPONSABILITÉS :

  • Servir de point de contact unique du programme avec les médecins
  • Éduquer les médecins ou leurs employés sur les différents services offerts par le programme
  • Fournir des lignes directrices sur les traitements pour gérer les attentes du médecin en ce qui concerne le remboursement
  • Consulter les dossiers des patients pour remplir efficacement les formulaires nécessaires pour obtenir un remboursement
  • Aider les médecins à remplir les formulaires d'autorisation spéciale (AS), les formulaires d'inscription, les renouvellements d'ordonnances et d'autres documents
  • Faire des mises à jour régulières aux médecins sur leurs patients
  • Personnaliser les éléments de programme actuels pour répondre aux médecins sous sa responsabilité : adapter en fonction des besoins des médecins en clinique et à distance.
  • Déterminer les zones de risques et promouvoir une amélioration proactive et continue de la qualité.
  • Travailler en collaboration avec les autres membres de l'équipe dans divers rôles pour coordonner le parcours du patient
  • Participer aux réunions prévues du médecin avec les représentants commerciaux
  • Assister aux événements de formation continue en médecine et rapporter les nouvelles activités
  • Se rendre régulièrement dans les divers cabinets de médecin
  • Signaler les effets indésirables
  • Autres tâches connexes qui lui sont confiées

    • What your background should look like

    EXPÉRIENCE ET SCOLARITÉ REQUISE :

  • Infirmière autorisée ou infirmier autorisé (IA)
  • Un diplôme dans un domaine connexe (pharmacie, sciences) ou des compétences équivalentes transférables peuvent être acceptables
  • Une expérience dans le domaine du remboursement public ou privé tiers ou de représentant pharmaceutique, des soins gérés ou du soutien clinique ou expérience connexe est un atout.
  • Le bilinguisme est un atout (obligatoire pour les postes au Québec)
  • Une expérience préalable de gestionnaire de cas est un atout.
  • Une certification de CFPC est un atout.

    • COMPÉTENCES, CONNAISSANCES ET APTITUDES REQUISES :

  • Aptitudes interpersonnelles et de service à la clientèle exceptionnelles
  • Capacité de gérer plusieurs tâches et priorités concurrentes
  • Compréhension de la terminologie médicale
  • Très bonnes compétences d'analyse et d'organisation
  • Capacité à analyser le volume d'inscriptions courant par médecin
  • Capacité à établir des liens avec un médecin et son personnel comme un ou une collègue de confiance et bien informé
  • Excellentes aptitudes de gestion du temps et des urgences
  • Capacité à collaborer efficacement avec les associés de programme
  • Capacité à travailler de façon autonome à distance
  • Capacité à communiquer efficacement oralement et par écrit en anglais et en français (oral et écrit) pour les postes au Québec et au Nouveau-Brunswick
  • Axé ou axée sur les résultats et les détails

    • Le candidat sélectionné pourrait avoir des contacts quotidiens avec des clients, des patients ou des pairs unilingues anglophones d'équipes interfonctionnelles

  • Capacité à s'adapter aux changements ou à l'ambiguïté
  • Très bonnes aptitudes en information et connaissance de Microsoft Office
  • Capacité à assister aux événements de formation continue en santé avec les médecins, qui peuvent avoir lieu hors des heures normales de travail.
  • Détenir et maintenir un permis de conduire valide, non expiré et sans restriction et posséder une voiture
  • Respecter les normes de rendement et les procédures exigées par le programme
  • Avoir un bureau fermé réservé à cette fin où pourra être installé l'équipement fourni par Innomar Strategies

    • What Cencora offers

    We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

    To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

    .

    Schedule

    Temps Plein

    Affiliated Companies:

    Affiliated Companies: Innomar Strategies
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