Jobs
>
Vancouver

    Senior Library Public Service Associate - Vancouver, Canada - City of Vancouver

    City of Vancouver
    City of Vancouver Vancouver, Canada

    2 weeks ago

    Default job background
    Library Services
    Description

    Senior Library Public Service AssociateRequisition ID: 41324
    Worksite: Various

    The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.

    NOTE: This is one job posting with multiple positions; therefore, please submit one application only. In your cover letter, please refer to which schedule(s) you are interested in.

    The Vancouver Public Library is hiring temporary staffing to support our vibrant branches over the summer. These roles are headquartered at a single branch, but will also be deployed to a variety of branches as the need arises. The schedule may change with up to 24 hours notice, or be moved to a different location on the same day. In cases of same day relocation, travel time and travel expenses will be paid.

    The temporary assignments will be from June 1 to August 31, 2024 with possibility of extension of curtailment.

    Job Summary: Working collaboratively within their team and system-wide, this position creates a welcoming, patron-centered experience through its involvement in the design, planning, and delivery of responsive information services and a variety of library and literacy programs. Under the guidance of a librarian, the incumbent assists in the planning of programming for children, teens and adults. The incumbent delivers programs for children, teens and adults. This position provides instruction and support to the public on to the use of digital devices such as e-readers to access library resources. An incumbent in this role understands and practices community-led approaches and represents the Library's vision, mission and values by demonstrating and modeling conduct that reflects the library's policies and procedures.

    Job Requirements:
    Education/Qualifications/Experience:
  • Completion of an approved Library Technician diploma program and 2 years of experience in a customer service environmentOR
  • Completion of an undergraduate degree from a recognized university and two years' experience in a customer service environment, and considerable experience demonstrated in an area such as programming, information services, collection maintenance, and/or community collaboration.Knowledge, Skills & Abilities:
  • Considerable knowledge of library methods, procedures and tools applicable to the work
  • Working knowledge of the objectives, organization, procedures, services and resources of the Library
  • Ability to pleasantly and effectively deliver children's programs and services
  • Excellent oral and written communication skills.
  • Ability to participate in the planning and presentation, including public speaking and instruction, of library programs and projects.
  • Ability to plan, organize and carry out assigned duties and responsibilities with supervision.
  • Ability to participate in the maintenance of the library collection.
  • Pleasant and effective customer service skills.Affiliation: CUPE 391
    Employment Type: 1 Temporary Full-Time, 5 Temporary Part-Time
    Salary: $31.56 to $37.12 per hour
    Work Schedules:
    Schedule 1 – Joe Fortes Branch – Temporary Full-Time
  • Sunday 9:10am – 5:10pm
  • Monday 10:10am – 6:10pm
  • Tuesday 10:10am – 6:10pm
  • Wednesday 10:10am – 6:10pm
  • Thursday 10:10am – 6:10pmSchedule 2 – nə́c̓aʔmat ct Strathcona Branch – Temporary Part-Time 20 hours per week
  • Friday 9:00am – 2:00pm
  • Saturday 8:40am – 5:10pm
  • Sunday 8:40am – 5:10pmSchedule 3 – nə́c̓aʔmat ct Strathcona Branch – Temporary Part-Time 20 hours per week
  • Monday 5:10pm – 9:10pm
  • Tuesday 5:10pm – 9:10pm
  • Wednesday 5:10pm – 9:10pm
  • Thursday 5:10pm – 9:10pm
  • Friday 5:10pm – 9:10pm or 1:10pm – 5:10pm if no Friday nightsSchedule 4 – Britannia Branch – Temporary Part-Time 20 hours per week
  • Saturday 10:10am – 5:10pm
  • Sunday 9:10am – 5:10pm
  • Monday 12:10pm – 8:10pmSchedule 5 – Britannia Branch – Temporary Part-Time 20 hours per week
  • Thursday 10:10am – 6:10pm
  • Friday 10:00am – 5:00pm
  • Saturday 9:10am – 5:10pmSchedule 6 – Champlain Heights Branch – Temporary Part-Time – 25 hours per week
  • Saturday 9:10am – 5:10pm
  • Sunday 9:10am – 5:10pm
  • Monday 10:10am – 6:10pm
  • Tuesday 4:10pm – 8:10pmNote: Work schedules may change with reasonable notice

    Closing date: Monday, May 6th, :59pm

    Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities. Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.

    Applicants must be prepared to work at any location in the VPL system. As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.

    The Vancouver Public Library's COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the Library deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

    While the Library thanks you in advance, only those candidates being considered will be contacted.

    Apply here

  • Marriott International, Inc

    Guest Services Associate I

    1 week ago

    Marriott International, Inc Vancouver, Canada

    **Information complémentaire** Seasonal Temporary Full-time · **Numéro de l'Emploi** · **Catégorie d'Emploi** Rooms & Guest Services Operations · **Lieu** The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada AFFICHER SUR LA CARTE · **Horaire** Full-Time · ** ...

  • Ryder System

    Customer Service Associate

    6 days ago

    Ryder System Delta, Canada

    You are the driving force behind our company. · Start your career with Ryder today · At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_. As a Customer Service Associate, you'll be part of a dynamic team, equipped to succeed and empowere ...

  • Vancouver Foundation

    Associate, Donor Services

    1 week ago

    Vancouver Foundation Vancouver, Canada

    **Associate, Donor Services** · **Full-Time Permanent** · **Hybrid within Lower Mainland** · - Vancouver Foundation acknowledges that we carry out our work on the lands of Indigenous nations throughout colonial British Columbia. Our office is located on the unceded, ancestral, an ...

  • Sheraton Vancouver Wall Centre Hotel

    Guest Services Associate

    1 week ago

    Sheraton Vancouver Wall Centre Hotel Vancouver, Canada

    **GUEST SERVICES ASSOCIATE** · **What's in it for you**: · Working in the largest hotel in Vancouver · Aesthetically pleasing environment with a great team · **Benefits and Perks**: · - Explore Travel Program · - Ongoing Associate Appreciation Events · - Dental care · - Life Insu ...

  • Odyssey Trust Company

    Associate, Client Services

    1 week ago

    Odyssey Trust Company Vancouver, Canada

    **Associate, Client Services** · At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy. · Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by our own empl ...

  • Altea Active

    Customer Service Associate

    3 days ago

    Altea Active Vancouver, Canada Full time

    **MUST BE ABLE TO WORK FROM 4:30AM - 12:30PM FROM SUNDAY TO FRIDAY** · The Customer Service Associate relish in working with people and consistently provide a five-star customer service experience to all members and guests. They have a knack for establishing rapport and building ...

  • FYidoctors

    Customer Service Associate

    4 hours ago

    FYidoctors Vancouver, Canada

    **Why You Should Join Us**: · We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 3 ...

  • Penguin Pickup

    Customer Service Associate

    5 days ago

    Penguin Pickup Vancouver, Canada

    **Job Title: Customer Service Associate** · **Reports To**:Customer Service Supervisor · **Department**: PenguinPickUp · **Locations**: · 1568 West Broadway, Vancouver B.C V6J 5K9 · 1823 Robson St, Vancouver B.C V6G 1E4 · **Position Summary** · As a Customer Service Associate, yo ...

  • FYidoctors

    Customer Service Associate

    1 week ago

    FYidoctors Vancouver, Canada

    **Why You Should Join Us**: · We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 3 ...

  • Baker Tilly Canada

    Client Services Associate

    1 week ago

    Baker Tilly Canada Vancouver, Canada

    **Client Services Associate** · **Vancouver, British Columbia, Canada**: · Current Opportunities · If you are looking to progress your career, look no further than Baker Tilly WM. · Baker Tilly WM LLP is a leading midsize accounting and advisory Firm based in Vancouver and Toront ...

  • Odyssey Trust Company

    Associate, Corporate Services

    3 days ago

    Odyssey Trust Company Vancouver, Canada

    **Associate, Corporate Services** · At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy. · Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by our own e ...

  • Front Row Insurance

    Customer Service Associate

    3 days ago

    Front Row Insurance Vancouver, Canada

    This position provides customer service to our online clients and insurance administration support in a high volume, fast paced office, specializing in film insurance._ · - TAM experience an asset, BC General insurance license, Level 1 minimum required._ · - If you're a self-star ...

  • Dana Hospitality

    Food Service Associate

    6 days ago

    Dana Hospitality Vancouver, Canada

    Company Description · **WHO ARE WE?** · We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and ...

  • Dana Hospitality

    Food Service Associate

    1 week ago

    Dana Hospitality Vancouver, Canada

    Company Description · **WHO ARE WE?** · We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and ...

  • CIBC

    Financial Services Associate

    1 week ago

    CIBC Vancouver, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • Exela Technologies

    Customer Services Associate

    4 hours ago

    Exela Technologies Vancouver, Canada

    **Why Exela?** · Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you'll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To acce ...

  • FYidoctors

    Customer Service Associate

    1 week ago

    FYidoctors Vancouver, Canada

    **Why You Should Join Us**: · We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 3 ...

  • Altea Active

    Customer Service Associate

    4 days ago

    Altea Active Vancouver, Canada Full time

    The Customer Service Associate relish in working with people and consistently provide a five-star customer service experience to all members and guests. They have a knack for establishing rapport and building relationships. They spread joy and optimism while consistently improvin ...

  • Altea Active

    Customer Service Associate

    1 week ago

    Altea Active Vancouver, Canada Full time

    **MUST BE ABLE TO WORK FROM 4:30AM - 12:30PM FROM SUNDAY TO FRIDAY** · The Customer Service Associate relish in working with people and consistently provide a five-star customer service experience to all members and guests. They have a knack for establishing rapport and building ...

  • Dana Hospitality

    Food Service Associate

    5 days ago

    Dana Hospitality Vancouver, Canada

    Company Description · **WHO ARE WE?** · We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and ...