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    F&I Manager - Toronto, Canada - Queensway Audi

    Queensway Audi
    Queensway Audi Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    WANT TO WORK for one of Canada's Best Managed Companies?

    Dilawri Group in Ontario is looking for an experienced F&I Manager to join the team at Audi Queensway.

    The F&I Manager is responsible for developing ongoing and long-term relationships with customers. The F&I Manager is knowledgeable in matters of financing, insurance and warranties. As a team player the F&I Manager strives to develop collaborative relationships throughout the dealership.

    Apply for this role if you:

  • Have a valid OMVIC license
  • Are experienced in dealership F&I operations

    • Job Duties:

  • Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients.
  • Utilization of dealership management systems and procedures to deliver exceptional customer service.
  • Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
  • Read, understand and adhere to all rules, regulations and procedures as required by the employer.
  • Work in strict compliance with the laws of {PROVINCE} and Canada.
  • Ensure all work performed is thorough, accurate and completed on time.
  • Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles.
  • Maintain all reports and records as required by the manufacturer, dealership and suppliers.
  • Attend sponsored training as scheduled.
  • Ensure quotes for products and services are competitive.
  • Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors.
  • Keep customers and staff updated on the progress of a vehicle delivery.
  • Consistently meet and exceed customer expectations.
  • Handle and resolve customer complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of customer satisfaction.

    • Successful Candidates Possess:

  • Valid OMVIC certification an asset.
  • Possess a valid driver's license and a clean driving record.
  • Professional demeanor and appearance.
  • Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
  • Excellent listening skills.
  • Self-motiving with excellent work ethic
  • Ability to problem solve and high attention to detail.
  • Loves a fast pace environment.
  • Computer skills and understanding of technology.
  • Experience with Dealership Management Systems considered an asset.
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