Jobs
>
Toronto

    Research Analyst, Customer Experience - Toronto, Canada - Ipsos

    Ipsos
    Ipsos Toronto, Canada

    Found in: Talent CA C2 - 1 week ago

    Default job background
    Description

    What makes this role important at Ipsos?

    We are looking for someone who is passionate about market research and motivated by a fast-paced and challenging work environment. This is an excellent entry-level opportunity for someone who is interested in starting a career in market research.

    What you can expect to be doing:

  • Manage the launching and ongoing maintenance of research studies
  • Creation and maintenance of technical specifications in proprietary software for study questionnaires
  • Quality check study questionnaires & perform in-depth quality checks at every stage of the process
  • Liaising with our internal data collection teams, coding & data processing teams
  • Perform data verification
  • Identify and solve project issues as they arise

    • This might be the job for you if you have:

  • Completed bachelor's degree
  • Relevant project management and/or market research experience an asset
  • Outstanding verbal and written communication skills
  • Excellent problem solving, critical thinking and analytical skills
  • Proactive, "can do" attitude
  • High attention to detail: ability to balance overall project goal with key milestones and tasks
  • Advanced proficiency with MS Office Suite; specifically, PowerPoint and Excel
  • Self-starter with superior organization skills who thrives in a deadline driven environment
  • Ability to juggle multiple projects and diplomatically respond to conflicting needs
  • Bilingual an asset, but not required.

    • If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to

    What's in it for you:

    At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

  • Michaels

    Customer Experience Manager PT

    Found in: Talent CA C2 - 1 day ago

    Michaels Toronto, Canada Temps partiel

    Store - TOR-ETOBICOKE, ONQue ferez-vous? · Offrir une expérience de magasinage centrée sur la clientèle en gérant et en · obtenant une exploitation de l'aire des caisses efficace et en respectant les attentes. · Diriger les processus omnicanaux. Maintenir les normes de rangemen ...

  • TD

    Customer Experience Manager

    Found in: Jooble CA O C2 - 7 hours ago

    TD Markham, ON, Canada

    Services bancaires personnels et commerciaux Détails de la rémunération : · En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur et à poser des questions sur la rémunération, notamment les particularités salari ...

  • Zoleo, Inc.

    Manager, Customer Experience

    Found in: Jooble CA O C2 - 2 days ago

    Zoleo, Inc. Toronto, ON, Canada

    The Manager, Customer Experience is responsible for day-to-day operations and management of ZOLEO's global customer experience team, providing a consistently high level of service for ZOLEO customers. · Full-time · Hybrid · Toronto, Canada · About ZOLEO: · ZOLEO is an indu ...

  • $11.10, Ontario Cannabis Store

    Customer Experience Leader

    Found in: Jooble CA O C2 - 2 days ago

    $11.10, Ontario Cannabis Store Toronto, ON, Canada Full time

    The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores. · Working at the OC ...

  • Definity

    Sonnet Customer Experience

    Found in: Talent CA C2 - 2 days ago

    Definity Toronto, Canada Casual

    Job Description · What you'll be doing · Map user experience workflow and questions for various use cases · Review customer experiences and identify paint points. · Participate in digital team meetings · Work with team on projects as assigned. · Write Frequently Asked Questi ...

  • Intuit

    Customer Experience Designer

    Found in: Talent CA C2 - 1 day ago

    Intuit Toronto, Canada

    Company Overview · Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that ever ...

  • beBee Professionals

    Customer Experience Analyst

    Found in: beBee Professionals CA - 5 days ago

    beBee Professionals Mississauga, Canada Business Analysts Freelance

    BeBee Professionals is looking for a Customer Experience Analyst to join our team in Mississauga. The successful candidate will be responsible for analyzing customer feedback and developing strategies to improve customer experience. · The ideal candidate should have a Bachelor's ...

  • Northbridge Financial Corporation

    Customer Experience Associate

    Found in: Talent CA C2 - 6 days ago

    Northbridge Financial Corporation Toronto, Canada Full time

    What it's like to be a Northbridge Customer Experience Associate · As our Customer Experience Associate, you'll play a critical role in the evolution of our Voice of the Customer program by maintaining our customer feedback channels and ensuring the integrity of the data we coll ...

  • Northbridge Financial Corporation

    Customer Experience Associate

    Found in: Talent CA C2 - 6 days ago

    Northbridge Financial Corporation Toronto, Canada Temps plein

    What it's like to be a Northbridge Customer Experience Associate · As our Customer Experience Associate, you'll play a critical role in the evolution of our Voice of the Customer program by maintaining our customer feedback channels and ensuring the integrity of the data we coll ...

  • Scotiabank

    Customer Experience Associate

    Found in: Talent CA C2 - 3 days ago

    Scotiabank Toronto, Canada

    First Nations/Metis/Inuit – Customer Experience Associate · Posted pursuant to Scotiabank's Special Program under the Employment Equity Act and Canadian Human Rights Act. · While you must be an Indigenous person in order to submit your resume, participation is completely volunta ...

  • Encore Canada

    Customer Experience Coordinator

    Found in: Talent CA C2 - 3 days ago

    Encore Canada Toronto, Canada

    Position Overview · The Customer Experience Coordinator will act as liaison between Encore, venue, and customer. Provide customers with information and support in a professional and friendly manner while building relationships to ensure a high-quality experience. This position w ...

  • Sym-Tech Dealer Services

    Bilingual Customer Experience Specialist

    Found in: Appcast CA C2 A - 1 day ago

    Sym-Tech Dealer Services Toronto, Canada

    Celebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results We are passionate about delivering excellent client servi ...

  • Brokerlink Inc.

    Customer Acquisition and Experience Coordinator

    Found in: Jooble CA O C2 - 1 day ago

    Brokerlink Inc. Toronto, ON, Canada

    Digital & Customer Experience Coordinator · These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. · We want like-minded individuals who want to provide the highest level of customer service, who carry themselves ...

  • Airlines Worldwide.D

    Manager Customer Experience and Compliance

    Found in: Jooble CA O C2 - 2 days ago

    Airlines Worldwide.D Toronto, ON, Canada

    Airlines Worldwide.Directory An Airlines | Aviation Suppliers & Travel Agencies Network Airlines Worldwide.Directory Network of Airlines | Aviation Suppliers & Travel Agencies · Contact Us · Member Login · Private | Airlines | Aviation Suppliers & Travel Agencies Networks - Ge ...

  • Sym-Tech Dealer Services

    Customer Experience Agent, Hourly

    Found in: Jooble CA O C2 - 2 days ago

    Sym-Tech Dealer Services Ontario, Canada

    Celebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results We are passionate about delivering excellent client servi ...

  • Relay Financial

    Engineering Manager, Customer Experience

    Found in: Jooble CA O C2 - 2 days ago

    Relay Financial Toronto, ON, Canada

    Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we're changing that. Relay is the all-in-one, collaborative money management platform. We're building for employer SMBs and their finance function, internal and external, and are f ...

  • Gateway Casinos & Entertainment Limited

    Director of Customer Experience Training

    Found in: Jooble CA O C2 - 1 day ago

    Gateway Casinos & Entertainment Limited Ontario, Canada Full time

    Director, Documents and Records Management · Responsible for reviewing existing document control practices and developing a strategy to advance the program to meet and exceed industry standards and the requirements of provincial legislation and gaming regulators. Reviews all fac ...

  • Purolator Inc

    Manager Customer Experience Program

    Found in: Talent CA C2 - 3 days ago

    Purolator Inc Toronto, Canada

    Posting Date: · Posting Number: 64024 · Work Location Type: Hybrid · Job Code: 1539 · Location: Ottawa, Toronto, US: Jericho NY · Reports to: Director, North American Customer Experience · It's not a package. It's a promise. · As Canada's leading integrated freight, packa ...

  • IFG International Financial Group Ltd

    Senior Customer Experience Coach

    Found in: Jooble CA O C2 - 2 days ago

    IFG International Financial Group Ltd Ontario, Canada Freelance

    Our client, a leading financial institution, is in search of a seasoned Senior Agile Delivery Consultant to drive the agile transformation of Cards. The role is a 12 months of contract with hybrid model in Toronto. The selected candidate will play a crucial role in structuring th ...

  • Michaels

    Customer Experience Manager PT

    Found in: Talent CA C2 - 1 day ago

    Michaels Toronto, Canada Part time

    Store - TOR-ETOBICOKE, ONDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. ...