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    Applications Engineer - Mississauga, Canada - Mpac Lambert

    Mpac Lambert
    Mpac Lambert Mississauga, Canada

    2 days ago

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    Description

    Primary Responsibilities

    • Prepare equipment & system proposals as required by Sales
    • Create and propose concepts for the customer which align with market trends and promotes development of standard product lines
    • Review customer required safety and electrical specifications
    • Prepare accurate cost estimations for proposals
    • Secure OEM proposals from outside vendors as required
    • Support outside selling activities
    • Understand customer decision making process and criteria
    • Respond to customer inquiries in a timely, professional manner
    • Co-ordinate with all departments, the agent and the customer, to ensure quotes are available on time, are complete, accurate and of a high quality
    • Act as the voice of the customer within Mpac
    • As necessary, represent Mpac with the agents and customers, to close orders, answer technical questions, and provide the appropriate packaging solution
    • Provide input into and maintain databases ( customer/market/competitor intelligence)

    Secondary Responsibilities

    • Keeps current with latest and emerging industry regulations and codes relative to packaging equipment system design and operation
    • Support Project Managers during order execution

    Knowledge & Skills Required

    • 3-5 years' experience in quoting or engineering of highly engineered capital equipment
    • Degree or Technical Education in Electrical or Mechanical Engineering with focus on Robotics, Automation and controls
    • Ability to develop and maintain a technical appreciation of Mpac products
    • Excellent written and verbal communication skills
    • Highly customer focused
    • Strong organizational ability, able to set priorities and meet deadlines
    • Good level of computer skills (Microsoft Office, AutoCAD)

    Physical Demands

    • Most work is performed in an office environment with occasional trips to the assembly floor and the warehouse
    • Hearing acuity required for safety reasons while on the assembly floor
    • exposure to high noise from machines operating nearby during visits to the assembly floor
    • Most of work is done while sitting down
    • Works with computer for prolonged periods of time

    Hardware & Software Requirements

    • One desktop computer, keyboard, 2 monitors, mouse, 3d mouse
    • Relevant software includes AutoCAD, SmarTeam, Dayforce, Share file
    • % adherence to company computer policy is required

    Working Conditions & Environment

    • This position is a position of trust and responsibility. Long working hours may be necessary on occasion in order to comply with deadlines (internal and external).
    • This position requires the employee to attend work properly groomed and dressed according to the position. Mpac attire is mandatory at all times
    • % adherence to Mpac dress code policy is mandatory
    • Behaves in a professional and courteous manner

    Desired Behavioural Competences

    • Behaves ethically — Ensures own behaviour and team members' behaviour is consistent with Mpac standards and aligns with the values of the organization
    • Impact and influence — works effectively with and through others including where no formal authority exists
    • Achievement Motivation — results oriented. Sets high standards and objectives
    • Communicate Effectively— Speak, listen and write in a clear, thorough and timely manner
    • Negotiating – presents positions in a reasoned manner, seeks win-win outcomes but understands when to say no
    • Team Leadership — effective at building support, thinks team first, promotes success in terms of team as well as individual success, and is adept at creating a shared vision
    • Decision-making — Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
    • Organize— Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
    • Problem Solving— Assesses problematic situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations
    • Detail oriented personality who is also able to see the big picture
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