Client Relations Manager - Laval, Canada - Croesus
Description
Position:
The Client Relationship Manager is responsible for building and maintaining long-term relationships with clients by supporting and selling Croesus solutions.
Manage strategic client activities and relationships:
- Act as the primary contact for all client-related activities
- Know and sell Croesus's industry leading solutions and services.
- Expand (crosssell/upsell) and retain revenue streams with existing clients
- Collaborate with the internal Croesus teams to evaluate new client opportunities.
- Prepare, present, and negotiate business proposals.
- Facilitate contract fulfillment and renewals.
- Evaluate client satisfaction levels and actively collaborate with Croesus departments to ensure and improve overall satisfaction levels.
- Maintain knowledge of industry trends, competitive technology/solutions and potential new product and solution opportunities for Croesus.
- Suggest and participate in promotional activities, conferences, customer
- Development and execution of strategic sales plan.
Requirements:
Education and experience
- University degree in a relevant field.
- Minimum of ten years of experience in or supporting the Wealth and Asset Management Industry.
- Minimum of five years of experience in customer relationship management.
Skills
- Selfstarter with an entrepreneurial attitude that is focused on success.
- Ability to collaborate with internal teams to deliver client solutions.
- Strong sales and negotiation skills.
- Excellent oral and written communication skills.
- Bilingualism an asset (English and French). Willingness to travel.
Other information:
Offer to all our dear Croesussians :
- Unlimited vacation
- Annual salary + Corporate incentive plan
- 100% your choice : Working remote (Laval head office / Toronto office)
- Croesus Sports & Gym program Telemedicine + group insurance (super useful for the family
- Group RRSP
- Free parking and electrical stations
- Employee assistance program
- Proximity to the Montmorency metro station
- Goodies from the CROESUS boutique
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