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Hamilton

    Senior Engineer, Technical Services - Hamilton, ON, Canada - City of New York

    City of New York
    City of New York Hamilton, ON, Canada

    1 week ago

    Default job background
    Full time
    Description

    The New York City Administration for Children's Services of Office of Information Technology (OIT) department has the responsibility to provide high quality, reliable, sustainable technology services and support to meet the needs of the families and children we serve through ACS and its vendor partners and other city agencies.

    The Technology Ideation Engineer at the Administration for Childrens Services (ACS) in New York City plays a pivotal role in implementing and recommending innovative technology solutions and automation possibilities to enhance the agency's operations.

    Reporting to the Director of Technology Ideation within the Office of Information Technology (OIT), the Engineer will collaborate with cross-functional teams to drive ideation efforts and implement opportunities for new technology adoption.


    Technology Ideation and Innovation:

    • Lead and facilitate technology ideation sessions to identify opportunities for automation, enhancement, and innovation within ACS.
    • Stay informed about emerging technologies and trends to recommend solutions that can improve ACS's efficiency and effectiveness.

    Technology Solution Recommendations:

    • Evaluate potential technology solutions, automation tools, and software platforms that align with ACS's strategic goals and mission.
    • Provide clear and welldocumented recommendations for technology adoption, outlining the benefits, risks, and costeffectiveness of each solution.
    • Collaborate with the crossfunctional teams within the Office of Information Technology to ensure alignment with the division goals and overall technical standards.
    Supervise and mentor a technology ideation engineer or team, fostering a culture of creativity and innovation.

    • Work closely with crossfunctional teams to explore and validate technology ideas and solutions.
    • Build and maintain strong relationships with external partners, vendors, and technology providers.

    Project Management and Execution:

    • Drive the development and execution of proofofconcept projects for new technology solutions.
    • Work closely with the PMO to monitor and track progress, ensuring that projects are completed on time and within budget.
    • Collaborate with project managers and teams to ensure successful implementation of recommended solutions.
    Maintain detailed records of technology ideation activities, findings, and recommendations.

    • Prepare reports and presentations for senior leadership, summarizing ideation efforts, opportunities, and proposed solutions.

    A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; Industry certifications in innovation management, ideation, or technology strategy.


    • Familiarity with child welfare and social services systems.
    • Knowledge of automation technologies, artificial intelligence, and machine learning.
    • Minimum of 4 years of experience in technology ideation, innovation, or related roles.
    • Strong understanding of emerging technologies and their potential applications.
    • Proven experience in identifying and recommending technology solutions to address business challenges.
    • As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Department of Education's website at

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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