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    Clerical Assistant III - Toronto, Canada - University Health Network

    University Health Network
    University Health Network Toronto, Canada

    4 days ago

    Default job background
    Contract
    Description

    Company Description

    The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

    Job Description

    Site: Toronto Rehab - University Centre
    Department: SPARC Program Manager
    Reports to: Manager
    Hourly rate: $ - $ per hour (Commensurate with experience and consistent with UHN Compensation Policy)
    Hours: various
    Status: Casual
    Closing Date: May 15, 2024

    The CLERICAL ASSISTANT Ill utilizes judgment and/or decision-making in the provision of support services required for the department, including:

  • Performing moderately complex clerical duties using the hospital's electronic medical record system (EPIC)
  • Performing reception duties
  • Register, book, cancel and reschedule patient appointments in person, over the phone or by email
  • Prepare patient billing and invoicing
  • Order clinical supplies
  • Providing support with the maintenance of electronic information, filing/retrieval methods and systems
  • Provide support in completing departmental scorecard and reports
  • Performing additional duties consistent with the job classification, as required.
  • Performing cross-functional duties, as assigned

    • Qualifications

  • Completion of Grade XII or recognized equivalent, health related undergraduate experience preferred
  • Medical Office Administration diploma/certificate is an asset
  • Six (6) months recent related experience - experience working in a health care environment
  • Computer proficiency; EPIC trained preferred, but not required.
  • Good organizational and time management skills
  • Strong verbal and written communication skills
  • Excellent telephone, interpersonal and customer service skills
  • Ability to work independently and with a team
  • Ability to produce work in accordance with Hospital standards
  • Ability to use good judgment in assessing difficult situations
  • Ability to produce work that is accurate and reliable
  • Compliance with confidentiality requirements under UHN Privacy Policy
  • Problem solving skills with good decision making
  • Ability to work well under pressure
  • Knowledge of medical terminology preferred

    • Additional Information

    Why join UHN?

    In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

    • Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

    Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

    UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

    University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

    All applications must be submitted before the posting close date.

    UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

    Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

    All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN's mandatory Vaccination Policy that is in effect.

    UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

    We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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