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Brandon

    Senior Manager, Digital Policy - Brandon, MB, Canada - Westoba Credit Union Ltd

    Westoba Credit Union Ltd
    Westoba Credit Union Ltd Brandon, MB, Canada

    1 week ago

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    Description
    Westoba Credit Union is seeking a Senior Manager, Digital Banking to join our team.

    Reporting to the Director Retail Banking, the Senior Manager, Digital Banking provides overall leadership, direction, coaching and mentoring to the Virtual Team, Mobile Mortgage Specialists and the Dealer Finance Division.

    The incumbent drives a culture of continuous improvement, transformational service and the achievement of sales and performance targets as well as plays a key role to support the growth and sustainability of the Credit Union.

    A day in the life as a Senior Manager, Digital Banking
    Create member-centric strategies that assist the Credit Union in delivering an exceptional digital member experience with a focus on virtual fulfillment
    Support the Director, Retail Banking by developing and recommending annual growth targets, business development plans and objectives, and product and service enhancements
    Provide oversight and advice to the Assistant Manager, Virtual Service and Manager Digital Lending
    Determine staffing and training requirements; You will proactively monitor virtual branch results against targets to ensure organizational efficiencies and increased revenues are achieved
    You will manage the growth and profitability of the virtual branch network and monitor financial performance of digital banking on an ongoing basis; You will prepare and implement comprehensive business plans to facilitate financial target achievement by planning cost-effective operations and market development activities

    Support corporate projects and initiatives, and implementation of new processes, and technologies to respond to members' expectations and ongoing changes in the Financial Industry.

    Work closely with the Leadership team to ensure adoption of new digital solutions/services and effectively communicates plan to generate momentum, raise awareness and influence behaviours' across the organization
    Volunteer and support community initiatives, projects and events. Post-secondary education such as a bachelor's degree in commerce, Business Administration, Finance, or a related field
    Minimum 5 years' experience in digital banking or financial services
    Proven track record of achieving sales and performance targets
    Excellent communication and relationship building abilities
    Knowledge of industry trends and digital banking technologies
    Knowledge of credit practices, policies, and procedures; experience within the credit union system is an asset
    No-fee chequing and savings accounts

    If you are passionate about digital innovation and people leadership, and meet the qualifications for the Senior Manager, Digital Banking position at Westoba Credit Union, please submit your cover letter and resume by clicking the APPLY button.

    Join us in shaping the future of digital banking at Westoba Credit Union
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