Entry-Level Customer Service Agent - Canada - Indigo Books & Music Inc.

    Indigo Books & Music Inc.
    Indigo Books & Music Inc. Canada

    1 month ago

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    Description

    Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada.

    We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

    We are Canada's Cultural Department Store
    We seek to ignite creativity and innovation every day
    We give back to the communities in which we operate

    You'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.

    connecting them to our brand.
    Support the daily operations of the store,before orafter the store closes (5AMor10PMstart time)
    Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
    Curate specific product collections for each customer you meet
    Role model Indigo's High Performance Characteristics
    Share ideas with Leadership Team on how to improve the employee and customer experience
    Demonstrated commitment to creating an exceptional employee and customer experience
    Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
    Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
    Bilingualism (French/English) is required for all positions in Québec; other languages an asset

    At Indigo, we are committed to our communities, our customers, and each other; We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone.

    We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities.

    Accommodations are available upon request to individuals who self-identify as having a disability or special need.
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