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    Technical Support Engineer - Ontario, Canada - Hour Consulting

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    Full time
    Description

    Our client is a Higher Education Technology (EdTech) company with over 8 years of experience in helping higher education institutions globally better engage their students, improve their campuses' student life experience, and ensure that they ultimately provide success for their students.


    They are a team deeply committed to improving student success and college graduation rates worldwide by crafting digital experiences that build community and increase student engagement.

    Engage in regular product training sessions and contribute to the overall team's success
    You enjoy troubleshooting and love technical challenges
    Proactiveness and exceeding customer expectations are your key qualities
    At least 2 years of related technical work experience (ex: development, support, etc.)
    Excellence in technical communications with both technical and non-technical stakeholders
    Experience with software support & troubleshooting issues over zoom sessions
    Working knowledge of software such as Postman, SQL, Sentry, APIs
    Bachelor's degree in computer science, engineering, or relevant at least 4+ years of relevant work experience
    Being bilingual is an asset
    This is a full-time, remote position anywhere in Canada .
    #


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