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    Implementation Consultant - Ottawa, ON, Canada - Multiview Corporation

    Multiview Corporation
    Multiview Corporation Ottawa, ON, Canada

    1 week ago

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    Description
    Implementation Consultant, Financial Software (Remote within North America)

    Reporting to the Implementation Manager of Professional Services, the primary responsibility of an Implementation Consultant is to nurture strong business-to-business client relationships, throughout the assigned project, leading to the successful software implementation of Multiview Financial Software, based on the client's contract specifications.

    "Multiview is looking to add team members like you with prior experience and knowledge in finance, accounting, payroll processing, accounts payable, accounts receivable, analysis, financial reporting and/or materials management. Together, we'll help our clients implement our software and best practice solutions so that they can stop chasing numbers and start using them."

    The 'Implementation Consultants' (IC) play a critical role in helping our clients with their software implementation after performing business analysis by design and troubleshooting, documenting project requirements, validating requirements and collaborating with internal and external stakeholders to design proposals.

    The ICs work directly with clients and internal departments to ensure a successful implementation deliverable within the project scope and budget.

    Work with new clients to assist them with the transitioning from a legacy financial system to Multiview Financial Software
    Work collaboratively with Multiview's Implementation team, processes and methodologies in the development, management, and execution of client project plans
    ~ Perform strategic reviews with clients to understand their needs in terms of their financial reporting, internal processes, and finance software needs

    Prepare project plans and work with new clients to define projects items and milestones
    Manage a portfolio of client accounts from project initiation to close; prepare project plans and work with new clients to define projects items and milestones
    Support new clients in their go-live process, facilitate technical discussions, whiteboarding for project integrations and technical solutions
    Record and manage project deliverables, risks, and actions
    Provide regular implementation status reports to key stakeholders, highlighting critical issues and the overall status of the assigned project; Maintain a detail-oriented view on client project plans, while exercising good interpersonal and organizational skills to develop strong client relationships
    support clients through all phases of the implementation as required

    ~ Deal with confidential data and adhere to applicable data protection acts

    Customer Service – This role affects 100% of all clients who purchase Multiview Financial software. Technical Skills – Strong in-depth knowledge of the ERP products and accounting is required to perform the role competently. Strong analytical and problem-solving skills to meet the requirements of the project are required
    Organization – Ability to handle multiple projects simultaneously to meet deadlines and prioritize tasks to ensure a smooth client support experience and operational excellence
    Experience as implementation consultant – preferably in the Financials/Enterprise Software space
    ~ Strong organization, planning, prioritization, and time management skills
    ~ Strong aptitude for technology – prior experience in the Financials/ Enterprise Software space preferred
    ~ Excellent training, communication (verbal and written), presentation, and interpersonal skills in a client facing role
    ~ Very strong organization, planning, prioritization, and time management skills with a great sense of urgency and strong results orientation
    ~ Experience using data and analytics to measure the impact of work and processes

    3+ years of Multiview Financial product or Enterprise software implementation experience is considered an asset
    ~2+ years of Project Management experience in a Software company is considered an asset
    ~ United States Healthcare experience is considered an asset
    ~ Materials Management experience is considered an asset

    We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we are dedicated to adding new perspectives to the team and encouraging everyone to apply.

    As a leader in the ERP/Financial Software industry, we partner with sophisticated clients across multiple industries to End Month End

    With endless opportunities at every turn, and a company culture built to empower and develop our people to be the very best they can be, Multiview is THE Software Company for you to learn, grow, create, connect, and lead.

    The company paid competitive Benefits including Extended Health, Dental, Vision and more
    ~ Retirement contribution plans
    ~ Workplace Flexibility (Choice to work remotely in US/Canada)
    ~ Company-arranged social events
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