Service Advisor - Fredericton, Canada - Midas

Midas Fredericton, Canada

6 days ago

Customer Service (Full time)

Description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Responsibilities The Service Advisor supports the Shop Manager in the optimization of the shop's retail sales and profitability while delivering superior customer service, including:

Develop and present estimates, source parts and sell jobs to customers

Interpret inspection results (working with Technician) and present results to customers

Deliver superior customer service while listening and consulting customers

Contributing to the effectiveness of peers to promote success

Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals

Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

General automotive knowledge

1 year experience in the automotive industry

Excellent customer service skills

Good communication skills

Team-building skills

Valid driver's license

Ability to work a flexible schedule including weekends, evenings, and holidays

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location's management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

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