Jobs
>
Mississauga

    Support Team Lead - Mississauga, ON, Canada - GoFleet

    GoFleet
    GoFleet Mississauga, ON, Canada

    2 days ago

    Default job background
    Description

    About the Company We provide fleet management software and consulting, offering advanced solutions that drive efficiency and profitability for fleet and field service companies.

    We help companies track their vehicles through GPS tracking, sensors and cameras through scalable software that integrates across various platforms.


    Our mission:
    to provide companies with software and products to help them run their business.


    Our services include:

    Custom Software Development:
    custom fleet management software that works across devices, at scale

    Marketplace Integration:
    an app store of tools that integrate with current fleet management software.

    Specialized Consultation:
    certified consultants that guide businesses from ideation to software deployment.

    Beyond improving productivity, our software also ensures our customers meet road regulations, and can make data-driven management and hiring decisions.

    We work with fleet operations organizations across many industries, including government, education and aviation.

    We've streamlined snow plowing for governments, given parents a way to track school buses, and collaborated with airlines to improve ground logistics.

    York Region (Ontario): Ensuring optimal performance and safety of fleet through comprehensive telematics and winter maintenance solutions.

    Emirates Airline:
    tracking vehicles and optimizing ground handling at the airport (supported by our Dubai office)
    City of San Antonio (Texas), State of Nevada, State of Oregon: overseeing and optimizing municipal vehicle operations and large-scale regional vehicle fleets


    UNIMPEACHABLE CHARACTER:
    ‌Embrace absolute integrity, trustworthiness, and humility, fostering a workplace where egos take a backseat to unwavering honesty.
    ~


    SPEED IS KING:
    ‌We prioritize efficiency, embracing agility and swift decision-making to outpace competition and drive continuous innovation.
    ~ We're headquartered in Mississauga (Toronto -GTA), and branches in USA, Dubai and Mexico. Our leadership remains accessible through an open-door policy. Embark on a thrilling journey as a Tier 1 Support Lead at GoFleet Corporation, where you'll play a pivotal role in providing technical support and ensuring the seamless operation of our cutting-edge telematics solutions. In the dynamic realm of fleet optimization, you'll be at the forefront of innovation, surrounded by a team of talented professionals. We seek a candidate with a proven track record in technical support, adept at managing teams and solving complex technical issues. Your strategic acumen, coupled with the ability to understand software integrations, fleet telematics, and the SaaS business model, will be the catalyst for success. Exceptional communication skills and a knack for managing teams globally are a must, especially for candidates with prior experience in technical support roles, ideally in software, SaaS, or the B2B sectors.

    This position reports directly to the Head of Support.


    Team Management :

    Lead and manage a team of Tier 1 Support Specialists to ensure timely and effective resolution of customer issues.


    Technical Expertise :

    Provide technical guidance and support to team members, including troubleshooting complex technical problems related to hardware and software solutions, integrations, fleet telematics, monitoring cloud services(GCP), and SaaS business model.


    Knowledge Management:
    Develop and maintain knowledge base articles and documentation to assist team members and customers.

    Global Support:
    Manage and coordinate support activities for global teams, ensuring consistent service delivery and adherence to company standards.

    Experience: 3-5 years in a technical support role, with a strong focus on software integrations, fleet telematics, and the SaaS business model.

    Proven experience in leading a support team.
    Zoho Desk, Zendesk, ServiceNow), and remote support tools.
    Ability to work effectively in a fast-paced, 24/7 rotational shifts, and team-oriented environment.
    Experience managing teams globally is highly desirable.
    CompTIA A+, Network+, Security+) are a plus.

    Work directly with a forward-thinking international company
    ~ Paid vacations and public holidays
    ~ Medical benefits reimbursement
    ~
  • Mitacs

    Team Lead, Grant Management

    1 week ago

    Mitacs Toronto, Canada

    **This position can be fully remote or hybrid near Mitacs offices in Montreal, Toronto, Vancouver, Ottawa or Calgary** · Mitacs is a national not-for-profit that helps industry and not-for-profit partners solve strategic challenges by leveraging Canada's world-class post-secondar ...

  • CHEP

    Operations Team Lead

    9 hours ago

    CHEP Mississauga, Canada

    **Position purpose**: · The Operations Performance Team Lead is responsible for managing functional operations systems and programs, supporting the key areas of the Operations Excellence program and maintaining oversight over controls in all operational requirements. · **Major/Ke ...

  • Ryder System

    Team Lead

    9 hours ago

    Ryder System Caledon, Canada

    **Summary** · Under the responsibility of the Logistics Supervisor, the Warehouse Team Leader assists in ensuring customer requirements are performed effectively and efficiently. The incumbent provides guidance and instruction to the members of a team for the purpose of achieving ...

  • Ryder System

    Team Lead

    1 week ago

    Ryder System Caledon, Canada

    **Summary** · **Available Full Time** · **Hourly: $19.50 plus shift premium** · **Friday to Monday** · **Weekly Pay with Direct Deposit** · **RRSP, Stock Options, and a COMPANY PAID PENSION PLAN** · Under the responsibility of the Logistics Supervisor, the Warehouse Team Leader a ...

  • CIMA+

    Team Lead

    1 day ago

    CIMA+ Mississauga, Canada

    **Company Description** Welcome to a place where people are at the heart of everything we do.** · Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you'll find a place where you'll have many opportunities to learn and develop while working ...

  • Kuehne+Nagel

    Team Lead

    2 days ago

    Kuehne+Nagel Mississauga, Canada

    **Your Role**: · **Your Responsibilities**: · Contract Logistics - Team Lead, Warehouse - Brampton (6200 Millcreek Dr.) · We are the contract logistics partner of choice for logistics outsourcing and the management of complex supply chains. From point of origin to consumption, ou ...

  • Kuehne+Nagel

    Team Lead

    4 days ago

    Kuehne+Nagel Mississauga, Canada

    **Your Role**: · **Your Responsibilities**: · Contract Logistics - Team Lead, Warehouse - Brampton (6200 Millcreek Dr.) · We are the contract logistics partner of choice for logistics outsourcing and the management of complex supply chains. From point of origin to consumption, ou ...

  • Peel District School Board

    Team Lead

    1 week ago

    Peel District School Board Mississauga, Canada

    The Peel District School Board (PDSB) is a racially, culturally and linguistically diverse board that serves 155,000+ students and approximately 17,000 employees. In PDSB, 87% of students are racialized, non-white, representing 162 different ethnic backgrounds. Students in Peel h ...

  • Kuehne+Nagel

    Team Lead

    9 hours ago

    Kuehne+Nagel Mississauga, Canada

    We are looking for a tech-savvy Team Lead to join our team · - ** Your Role **:Support Management in leading the team by ensuring all standard warehouse practices and work instructions are followed to maintain high levels of inventory and location accuracy. · - ** Your Responsibi ...

  • Kuehne+Nagel

    Team Lead

    2 days ago

    Kuehne+Nagel Mississauga, Canada

    We are looking for a tech-savvy Team Lead to join our team · - ** Your Role **:Support Management in leading the team by ensuring all standard warehouse practices and work instructions are followed to maintain high levels of inventory and ...

  • Cardinal Couriers Ltd.

    Team Lead

    6 days ago

    Cardinal Couriers Ltd. Mississauga, Canada

    Our Team Lead is an integral member of the operations team, who is responsible for providing management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring production targets, KPIs, and quality standar ...

  • Cardinal Couriers

    Team Lead

    1 day ago

    Cardinal Couriers Mississauga, Canada

    Our Team Lead is an integral member of the operations team, who is responsible for providing management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring production targets, KPIs, and quality standar ...

  • Kuehne+Nagel

    Team Lead

    2 days ago

    Kuehne+Nagel Mississauga, Canada

    **Your Role**: · **Your Responsibilities**: · Contract Logistics - Team Lead, Warehouse - Brampton (6200 Millcreek Dr.) · We are the contract logistics partner of choice for logistics outsourcing and the management of complex supply chains. From point of origin to consumption, ou ...

  • Redmond & Associates

    Team Lead

    1 week ago

    Redmond & Associates Mississauga, Canada

    **What is the opportunity?** · As a Redmond & Associates **Machinery Mover - Team Lead**, you will be in the forefront of our day-to-day operations. You will champion the R&A brand and drive business by regularly leading and equipping a team you will be responsible for. This posi ...

  • Big League Food Company Wholesale Inc.

    Team Lead

    1 week ago

    Big League Food Company Wholesale Inc. Mississauga, Canada

    **Job Location - Production Facility** · **1786 Mattawa Avenue, Mississauga, ON** · **Schedule: 8 am - 4 pm** · **Sunday a must** · **Hourly wage from $20.00 to $22.00** · Big League Food Company is the next generation of beloved food brands. The company brings together unparalle ...

  • Spectrum Manufacturing Inc.

    Team Lead

    1 week ago

    Spectrum Manufacturing Inc. Mississauga, Canada

    **About us** · Spectrum Manufacturing is a collaborative, inclusive employer that fosters innovation and creativity in the manufacturing industry in Mississauga area. · Our work environment includes: · - Monthly social events · - Onsite gym · - Safe work environment · - Friendly, ...

  • LensCrafters

    Team Lead

    6 days ago

    LensCrafters Mississauga, Canada

    LensCrafters is looking for passionate leader ready to set the standard of quality in eye care and eyewear, while helping customers see the world more clearly in style. · There are so many benefits in a career as a Team Lead with LensCrafters, including a very competitive salary, ...

  • Conspiracy Comics

    Team Lead

    6 days ago

    Conspiracy Comics Mississauga, Canada

    Job description · About the role · The Team Lead assists in the operational functions of the store and motivates the team to meet sales goals. The Team lead reports directly to the Store Manager and provides leadership and support when the manager is unavailable. We're a long tim ...

  • Blacksmith Agency

    Team Lead

    3 days ago

    Blacksmith Agency Mississauga, Canada

    **Join the Blacksmith Team** · Blacksmith Agency is a boutique digital agency based out of Phoenix, AZ, specializing in top-of-the-line, custom _website_ _design_ and development. By forging digital products and online experiences rooted in user expectations and data, Blacksmith ...

  • CarePartners

    Team Lead

    1 week ago

    CarePartners Mississauga, Canada Full time

    Who We Are: · When you join us at CarePartners, you're building a career with a company who cares about their patients, their patients' families, and their staff. · We are currently looking for someone to join our team in the role of Team Lead. Within a customer focused environme ...