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    Consultant, Data Modeler/Production Application Support Analyst - Toronto, ON, Canada - Canadian Imperial Bank of Commerce

    Canadian Imperial Bank of Commerce
    Canadian Imperial Bank of Commerce Toronto, ON, Canada

    1 week ago

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    Description
    Consultant, Data Modeler/Production Application Support Analyst page is loaded Consultant, Data Modeler/Production Application Support Analyst

    Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id We're building a relationship-oriented bank for the modern world.

    You'll be primarily responsible to act as a database expert/SME/Data Modeler for providing investigation and second/third level support on client issues, technical issues, system/web site outages and questions from all internal and external application by maintaining, prioritization and addressing to respective CIBC technology groups and vendors.

    Additional responsibilities include supporting applications by addressing business/stakeholder queries, Deployments and Drive the Incidents.

    You'll be responsible for maintaining the production applications and day-to-day operational activities, manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recovery efforts.

    Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

    Production/Application support - Investigate and define operational issues and prioritize based on severity, risk and/or strategic business needs. Manage issue logs and Contact Centre requests.

    Data Modeler - Understanding/Supporting Developers by adhering to CIBC standards, Review/Prepare Deployment packages related to Database, Maintaining Data models on In-House developed applications, Assist development and QA teams with database related queries, syntax, troubleshooting, standards, tuning.

    cross train and support offshore and new team members with processes, tools and standards used to prepare and package SQL related to upcoming releases.

    Partnership - Work as a regular liaison with business partners, technology partners, senior management team, internal and external clients.

    Ensure internal clients are well-informed of the team mandate and nature, including relevant policies and legislation changes. Promote and support the concepts, products, and services of the Channel Support area.

    Projects delivery - Act as subject matter expert in the assessment of impacts for planned system changes and projects, ensuring compliance with relevant organization standards (Business, Continuity, Security, Compliance, and Privacy); develop and maintain productive relationships with Technology, QA, Project team and others.

    Research, evaluate and support the development and implementation of new and/or revised policies, procedures, and standards.


    You can demonstrate experience in:

    internal applications, you have working knowledge of Retail products/services, structure and operations sufficient to apply and adopt standard practice and processes for generally-related operational activities.

    Having an advanced knowledge of Oracle RDBS 19c and higher, Understanding of Oracle DBA principles and best practices, Working knowledge of database and SQL query tuning, Understanding of Weblogic, Informatica, Autosys, Azure and Integration points, Hands on experience with unix/linux commands and shell scripting.

    Ability to write/Debug Oracle DB objects such as procedures, packages triggers, DBLinks etc.
    You know that relationships and networks are essential to success. Your critical thinking skills help to inform your decision making.

    We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

    You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

    Analytical Thinking, Application Production Support, Brokerage Services, Business Requirements, Identifying Opportunities, Impact Analysis, Implementation Planning, IT Operations Support, Oracle Database, Oracle Database Administration (DBA), Oracle Database Architecture, Oracle WebLogic, Oracle WebLogic Suite, PL/SQL (Programming Language), Structured Query Language (SQL), Technical Knowledge, Toad (Software), Work Collaboratively Similar Jobs (5)
    Consultant, Production Application Support
    locations Toronto, ON time type Full time posted on Posted 4 Days Ago Consultant, Production Application Support
    locations Toronto, ON time type Full time posted on Posted 8 Days Ago Consultant, Production Application Support

    locations Toronto, ON time type Full time posted on Posted 4 Days Ago At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them.

    Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

    Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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