Jobs
>
Toronto

    DevOps SRE Manager - Toronto, Canada - Actionstep

    Actionstep
    Actionstep Toronto, Canada

    1 week ago

    Default job background
    Description

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, Canada and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

    We are seeking a talented and experienced DevOps Site Reliability Engineering (SRE) Manager to join our dynamic team. The ideal candidate will play a key role in driving our DevOps and SRE initiatives, ensuring the reliability, scalability, and performance of our infrastructure and applications.

    The ideal candidate will bring a wealth of experience and expertise to our company, possessing a strong background in DevOps and SRE and will have proven leadership skills, with the ability to inspire and guide a team of talented professionals towards achieving common goals.

    You will be well-versed in designing and implementing scalable, reliable, and secure cloud-based solutions, leveraging their knowledge of infrastructure automation, CI/CD pipelines, and containerisation technologies.

    You will oversee and manage our teams and processes involved in ensuring the reliability, scalability, and efficient operation of our cloud infrastructure. You will collaborate closely with our other engineering teams to ensure a seamless and efficient SDLC while maintaining high standards of system reliability and operational excellence. You will also lead a team of talented and motivated engineers, providing technical guidance and mentorship while driving continuous improvement in quality, productivity, and performance.

    This is an exciting opportunity to lead a team of skilled professionals and contribute to the success of our organisation.

    What You Will Do:

    • Manage and mentor a team of DevOps engineers and SREs, providing guidance, performance evaluations, and career development opportunities.
    • Establish and refine DevOps and SRE practices, including CI/CD, infrastructure as code, monitoring, incident response, and cost management.
    • Implement strategies for fault tolerance, disaster recovery, and business continuity to ensure high availability and reliability of SaaS platforms.
    • Drive adoption and continuous improvement of automation tools and frameworks for deployment, configuration management, and infrastructure provisioning.
    • Evaluate and select appropriate tools and technologies for DevOps and SRE practices, staying updated with industry trends.
    • Establish and monitor KPIs and SLOs to measure system reliability and operational efficiency, analysing metrics and incident data for proactive improvements.
    • Analyzing metrics, logs, and incident data to identify areas for improvement and proactively address potential issues.
    • Fostering a culture of collaboration, continuous learning, and knowledge sharing within the team and across the organization.
    • Leading important technical decisions with an eye towards scalability, modernization, and maintainability.
    • Ensuring adherence to cloud security best practices, including identity and access management, data protection, and compliance with relevant regulations and standards.
    • Leading cloud migration projects.
    • Implementing observability practices, including monitoring, logging, and tracing, to gain insights into system behavior and performance.
    • Collaborating with data engineering teams to design and maintain reliable and scalable data warehousing solutions.
    • Promoting engineering rigor through root cause analysis and effective problem solving.
    • Providing regular updates to stakeholders across the organization.
    • Recruiting, interview, and onboard great people to your teams.
    • Engaging in performance conversations and help align business objectives to career goals.

    Who You Are:

    Inspirational Leader: you are a leader who manages from the front and drives efficient processes and systems to deliver product outcomes.

    Empathetic: You understand the needs and perspectives of your team members, and being able to support them both professionally and personally.

    Technology Expert: You understand how to build complex systems, manage team dynamics and outcomes to release software regularly.

    A Strong Communicator & Team Builder : You are interested in developing & coaching others and can rally teams around new processes & systems.

    Focused on Efficiency & Process: You are data driven and understand how to unpick processes to drive efficiency.

    Requirements

    What you need to know and what will make you successful:

    • Bachelor's degree in Computer Science or related field.
    • 3+ years of experience in a DevOps/SRE leadership role, preferably at a B2B SaaS company.
    • 5+ years of experience as an individual contributor on a DevOps team.
    • Deep understanding of DevOps principles, methodologies, and tools, including continuous integration, continuous deployment, infrastructure as code, monitoring, and incident management.
    • Hands-on experience with AWS and containerization solutions.
    • Proficiency in scripting languages (e.g., Python, Bash) and configuration management tools (e.g., Ansible, Terraform, CloudFormation).
    • Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues.
    • Excellent communication and collaboration skills, with the ability to work effectively across different teams and stakeholders.
    • Proven leadership and mentorship abilities, with a focus on team development and knowledge sharing.
    • Commitment to staying up-to-date with industry trends, best practices, and emerging technologies in the DevOps and SRE domains.
    • Knowledge of cloud security best practices, data protection, and compliance regulations.
    • Experience with cloud migration strategies and processes.
    • Understanding of observability concepts and tools (e.g., DataDog, NewRelic).
    • Familiarity with data warehousing solutions and data engineering practices.
    • Strong emphasis on engineering rigor and quality assurance practices.
    • Self-starter with the ability to operate and lead when no protocol exists.
    • Suitable National Criminal Check.
    Benefits

    We offer a fantastic and inspirational working environment including:

    • Flexible working.
    • We are a team, we trust each other and we believe our best work happens when life & work is in good balance.
    • Wear what you like to work.
    • Take your birthday off.
    • Friday afternoon socials and team building events, remote and in person.
    • Relaxed and friendly team.
    • Fantastic training and development opportunities.
  • Score Media and Gaming Inc.

    Technical Product Manager, Sre

    1 week ago

    Score Media and Gaming Inc. Toronto, Canada

    theScore, a wholly-owned subsidiary of PENN Entertainment, empowers millions of sports fans through its digital media and sports betting products. Its media app 'theScore' is one of the most popular in North America, delivering fans highly personalized live scores, news, stats, a ...

  • Actionstep

    DevOps SRE Manager

    5 days ago

    Actionstep Toronto, Canada

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Headquartered in Auckland, New Zealand, ...

  • Actionstep

    DevOps SRE Manager

    6 days ago

    Actionstep Toronto, ON, Canada

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Headquartered in Auckland, New Zealand, ...

  • Index Exchange

    Engineering Manager, SRE

    2 weeks ago

    Index Exchange Toronto, Canada

    About Index: · We shaped the earliest forms of ad tech, and we're looking for the technical expertise to help shape its future. Our customers have unique problems that can only be solved at internet scale, and that's where the technical skills of our team make a real difference. ...

  • Actionstep

    DevOps SRE Manager

    1 week ago

    Actionstep Toronto, Canada

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.? Headquartered in Auckland, New Zealand, ...

  • EightSix Network Inc

    DevOps SRE Manager

    5 days ago

    EightSix Network Inc Old Toronto, Canada

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Headquartered in Auckland, New Zealand, ...

  • Actionstep Group

    DevOps SRE Manager

    5 days ago

    Actionstep Group Old Toronto, Canada

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Headquartered in Auckland, New Zealand, ...

  • vidIQ

    Hands-on Lead/Manager SRE

    3 weeks ago

    vidIQ Toronto, ON, Canada

    About vidIQ · vidIQ builds software to help YouTube creators achieve their goals by growing their channels. Our mission is to advance the creator's journey with actionable data-driven insights and AI powered tools. We pursue this through our values of being creator obsessed, lea ...

  • Change Healthcare

    Manager - Cloud Sre (Remote Canada)

    5 days ago

    Change Healthcare Mississauga, Canada

    Opportunities at Change Healthcare, part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a difference in a variety of career areas as we all play a role in accelerating health ca ...

  • CT Corporation

    Manager, Site Reliability Operations, Canadian Tire

    3 weeks ago

    CT Corporation Toronto, Canada

    **Help us boldly shape retail in Canada** · Canadian Tire Corporation's (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our ...

  • BMO Financial Group

    Tech Lead

    2 weeks ago

    BMO Financial Group Toronto, Canada

    4100 Gordon Baker Road Toronto Ontario,M1W 3E8 · BPTNTechTalk · **As a Tech Lead - SRE, you will**: · - Identify areas of improvement, especially when it comes to Observability, Proactiveness, Automation & Toil Management. · - Strategic approach with clear objectives to improve S ...

  • CT Corporation

    Scrum Master

    1 week ago

    CT Corporation Toronto, Canada

    **What you'll do** · The SRE Scrum Master role assists in the planning, monitoring, and managing the day-to-day operations and delivery aspects of the Supply Chain SRE team. The role assists in managing team productivity and works to ensure the optimal health of the Supply Chain ...

  • Canadian Tire Corporation

    Directeur, Livraison Des Applications

    1 week ago

    Canadian Tire Corporation Toronto, Canada

    **What you'll do** · In this role, you'll: · - Define what it means for a service to be available; develop, monitor, and alert on SLIs/SLOs · - Build and maintain operational tools/services for deployment, monitoring, and knowledge base; · - Perform periodic load and scalability ...

  • Q1 Technologies

    Sre

    3 weeks ago

    Q1 Technologies Toronto, Canada

    Skills and Responsibilities: · - Owner of the Production Environment: Has independent veto power on changes. Is business aligned and understands business outcomes. · - Experience owning change management, release management and Production support. · - Experience in an Operational ...

  • Tangerine

    Technical Lead

    2 weeks ago

    Tangerine Toronto, Canada

    **Requisition ID**: 189171 · Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We foc ...

  • McCain Foods (Canada)

    Director, Devsec Ops

    1 week ago

    McCain Foods (Canada) Toronto, Canada

    **Position Title**:Director, DevSec Ops & SRE · **Position Type**: Regular - Full-Time · **Position Location**:Toronto HQ · **Requisition ID**: 29254 · Our Global Technology team's goal is to leverage technology and data to drive profitable growth, focus on enhancing customer exp ...

  • CT Corporation

    Avp, Store Technology Reliability

    2 weeks ago

    CT Corporation Toronto, Canada

    **What you'll do** · Reporting to the Vice President, Store Technology, the Associate Vice President, Store Technology Reliability, will lead the Site Reliability Engineering (SRE) team, strategy, roadmap, and execution of technology operations for all store systems at our 1,700+ ...

  • BMO Financial Group

    Tech Lead

    2 weeks ago

    BMO Financial Group Toronto, Canada

    4100 Gordon Baker Road Toronto Ontario,M1W 3E8 · As a Tech Lead - SRE: · - You are passionate about driving DevOps mindset and culture in a fast-paced, challenging environment where you get the opportunity to work with a spectrum of latest tools and technologies to drive forward ...

  • AstraNorth

    Aws Cloud L3 Support

    2 weeks ago

    AstraNorth Toronto, Canada

    Experience (Years): 4-6 · - **AWS Cloud hands-on experience** · - **AWS CDK experience** · - AWS Systems Manager (SSM) experience · - **DevOps experience using GIT HUB/GIT REPO** · - **Ansible** (nice to have) · - **SRE experience/practice** (nice to have) · **Job Types**: Full-t ...

  • Tangerine

    Technical Lead

    1 week ago

    Tangerine Toronto, Canada

    **Requisition ID**: 189171 · Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We foc ...