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    Courier Team Lead - Toronto, Canada - FedEx

    FedEx
    FedEx Toronto, Canada

    1 week ago

    FedEx background
    Full time
    Description

    This is an interview position.

    GENERAL SUMMARY
    Aider la direction à superviser le tri quotidien, les activités de livraison et de ramassage et les opérations de succursale à domicile/vols régionaux (s'il y a lieu). Diriger le secteur en veillant à ce que les pratiques exemplaires et les opérations efficaces soient efficaces et donner l'exemple aux employés horaires en devenant un mentor et en démontrant un comportement exemplaire, y compris une forte capacité de communication, de résolution de conflits et de leadership (au moyen de méthodes exemplaires).

    REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

    Educational Requirements

    High school diploma/equivalent

    Related Experience Requirements

    Minimum number of years required for entry to this job

    2 years current courier experience

    Other specific mandatory experience requirements - (Preferred)

    Personal Development Stream of Excel

    Technical Skill Requirements

    Solid knowledge of the following:

    Must possess a valid drivers licence and have a good driving record.

    Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.

    Remains current with training in BP and defensive driver / process updates.

    Good understanding of FedEx products, features of service, general operations.

    Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

    Some knowledge of Federal Express operations and Canadian Customs regulations an asset.

    Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.

    Ability to prioritize and delegate in a time-sensitive manner.

    Interpersonal Skill Requirements

    Demonstrated excellent interpersonal, customer relations and communication skills.

    Good analytical, problem solving, prioritization and organization skills

    Team player

    REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

    Exigences scolaires

    Postsecondaire:

    Diplôme d'études secondaires ou l'équivalent

    Expérience

    Nombre d'années minimum pour occuper ce poste

    Deux ans d'expérience comme messager .

    Autres exigences d'expérience obligatoires particulières

    Excel Préféré.

    Exigences techniques

    Solide connaissance de ce qui suit :

    Permis de conduire en règle et bon dossier de conduite.

    Réussir la formation de base et la formation périodique (y compris l'obtention et le maintien d'un certificat de marchandises dangereuses). Conserver son accréditation par des formations périodiques avant la date d'expiration.

    Rester à jour dans sa formation en matière de meilleures pratiques et de conduite défensive.

    Bien comprendre les services de FedEx, leurs modalités et le fonctionnement général de l'entreprise.

    Pouvoir soulever des charges de 70 lb et de manoeuvrer, avec l'aide d'un appareil approprié, des colis pesant jusqu'à 150 lb.

    Une certaine connaissance des activités de Federal Express et de la réglementation douanière canadienne constitue un atout.

    Solide maîtrise des communications et des relations interpersonnelles et capacité de motiver, d'encadrer et de former les employés au travail.

    Capacité d'établir des priorités et de déléguer des responsabilités dans des délais serrés.

    Relations interpersonnelles

    Excellente maîtrise des relations interpersonnelles, des relations avec la clientèle et de la communication.

    Bien maîtriser l'analyse, la résolution de problèmes, l'organisation et l'établissement de priorités.

    Esprit d'équipe

    Preferred Qualifications:

    Pay Transparency:

    Pay:

    Additional Details:

    DÉNI DE RESPONSABILITÉ

    Cette description de poste est de nature générale et ne vise ni à présenter un inventaire complet de toutes les fonctions, responsabilités et qualifications exigées des employés affectés au poste ni à être interprétée comme tel. Le titulaire de ce poste doit accomplir toutes les autres tâches pouvant lui être assignées ; doit être capable de réussir les tests et programmes de formation obligatoires ; doit être capable de fonctionner dans un environnement PC / Windows ; doit réussir toute formation récurrente et maintenir les accréditations annuelles nécessaires le cas échéant ; et travailler selon un horaire variable en fonction des besoins de l'entreprise. Le titulaire qui réside dans la province de Québec doit être bilingue (français et anglais). En plus des facteurs habituels faisant partie du processus de sélection, tout candidat à un poste exigeant la conduite d'un véhicule comme compétence de base doit posséder un permis de conduire valide (p. ex. de classe 5, G, ou 1 AZ) et un dossier de conduite affichant un maximum de deux infractions et / ou accidents au cours des 24 mois précédant la date de candidature. Les candidats feront en outre l'objet d'une évaluation basée sur l'examen approfondi :

    1. de leur dossier de conduite courant,
    2. des résultats de leur entrevue et
    3. des résultats de toute évaluation de leurs compétences de conducteur.
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