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TAM (Technical Account Manager) - Richmond Hill, Canada - SearchLabs
Description
Job DescriptionTITLE: Technical Account Manager
INDUSTRY: Information & Technology
LOCATION: Richmond Hill
About the role:
We are looking for a Technical Account Manager, who has worked in Managed Services/Cloud Solutions, to support our sales team and provide scalable solutions and recommendations to our clients. This is a key role and will be the bridge between our sales team and project team.
The candidate must possess excellent communication skills both verbally and written.
About our client:
Our Client is a trusted, responsive partner that delivers Delightful IT IT isn't only our business, it's our passion, and keeping our customers delighted is part of every call we take, ticket we solve, and network we deploy. It's called Delightful IT and we guarantee it.
Responsibilities:
· Ability to demonstrate in depth technical knowledge, and be able to present the value, on the following technologies:
• Windows Server
• Hyper-V/VMWare
• Public Cloud: AWS, Azure, O365, Google, Egnyte
· In depth working knowledge and strong technical experience with the strategic design and deployment of private and public cloud infrastructures.
· Working with technology products and vendor evaluation, selection, acquisition, integration and deployment processes, including partner program management (Cisco, Dell, SonicWALL, etc).
· Responsible for the calculation and tracking of the total cost of ownership of an infrastructure solution.
· Responsible for cost benefit analysis and proven ability to demonstrate value with respect to technology investments.
· Strong project management, technical writing, and communication skills with the ability to translate technical solutions to non-technical clients
Qualifications:
· 3+ years of experience as an infrastructure architect, solution architect or comparable role, demonstrating applied architectural experience, both conceptual and logical, in implementing complex technology environments.
· 5+ years prior experience in a senior technical role, demonstrating the technical design and practical implementation of complex infrastructure solutions in Small-Medium sized business environments
· 3+ years of experience with the design and implementation of a broad range of infrastructure solutions – server/compute platforms, high availability and disaster recovery design, n-tier infrastructure, security integration, database platforms, storage infrastructure, IT service management
Education
· Bachelor's degree in Computer Science, Information Technology, or a related field.
· Experience working at a Managed/Cloud service provider providing technical consulting to existing clients along with working with the sales team to provide technical recommendations for new business.
If Interested:
Please send your resume in confidence to Kevin Budhram, for consideration. You can also contact Kevin in full confidence at to learn more about this rare opportunity.
We thank all applicants for their kind interest, however, only those with relevant experience will be contacted at this time. All resumes and project lists will be considered for all other current relevant roles as well as be kept on file for future consideration, so please don't hesitate to apply.
Connecting great people with great companies for great results.
SearchLabs is a leading specialist recruitment firm established to meet the recruitment needs of the Design, Construction & Property, and Information Technology industries. Established in 2010, we work with the leading companies within our disciplines across North America & the Caribbean.
At SearchLabs, we make hiring and job hunting as easy and simple as possible so you can focus on what you do best. We believe in the 80/20 rule. That 20% of companies come up with 80% of innovation in the industry, and 20% of talent do 80% of the work. We represent that 20%.
When you partner with us, your personal career goals and objectives are dealt with and represented by experienced consultants within your field of specialty. We then match you to the best opportunities that are aligned with your goals and aspirations to result in a positive and rewarding outcome.
We recognize the importance of ethics and are committed to confidentiality in every step of the process. Whether you are looking for a permanent or contractual arrangement, we appreciate the responsibility and opportunity to represent and inform you about the marketplace and the career opportunities within.
Our Information Technology Division:
The Information Technology division of SearchLabs was established to meet industry specific recruitment needs within Information Technology.
With our "Candidate First" focus, our experienced and specialized Recruitment Consultants will work with you to provide opportunities that fall in line with your career aspirations, ensuring we bring only relevant roles to your attention.
Specialties include:
Financial Services
Professional Services & Vendors
Telecommunications
Healthcare
Digital Media
E-commerce & Retail
Managed Service & Managed Security Service Providers
Requirements
5+ years prior experience in a senior technical role