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    Director - Care Management - Toronto, ON, Canada - Copilot Ai

    Copilot Ai
    Copilot Ai Toronto, ON, Canada

    1 week ago

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    Description
    CoPilot AI, an award-winning Vancouver-based SaaS startup, is revolutionizing how businesses grow by humanizing digital interactions at scale.

    Through our AI technology, we target qualified prospects on social media, ignite personalized conversations, and unearth timely sales opportunities - all without resorting to cold calling, expensive advertising, or events.

    Our commitment is to foster a space where our clients can enjoy more meaningful conversations at scale.
    As we chart a course to our exciting next chapter, we're on the hunt for a passionate and experienced Vancouver-based Director of Engineering to join our high-performing Research & Development (R&D) team

    You will be responsible for defining the R&D strategy and roadmap, leading your team of Engineering Managers and overseeing the delivery of high-quality software products and AI research.

    You will promote a culture of innovation and excellence within the Engineering team, as well as working alongside Product & Design leaders to help us become the best AI software company in Canada.

    We're extremely proud that female leaders represent 85% of our department heads because we believe that diversity of thought, experience and backgrounds enrich our collective success.

    As a Director of Engineering, you will seamlessly combine industry knowledge, innovative vision, emotional intelligence, thought leadership, and a solutions-driven approach to promote excellence in alignment with CoPilot AI's people-first culture.

    Own the R&D strategy to support the strategic direction of our product and business
    Coach and grow our engineering managers and AI researchers
    Assist in identifying high-impact AI projects and empower our team of ML engineers to further cement our position as a premier AI company in Canada
    Propose and oversee resources, dependencies and timelines for engineering and AI projects
    Execute on engineering processes and plan, iterate on processes based on teams' feedback, ensuring customer deliverables are on time
    Cultivate a fast-paced and resilient engineering culture for continuous innovation
    Cultivate external facing opportunities and partnerships Spread the reputation of CoPilot AI by attending key community events such as Tech C-Council, and/or other conferences
    Explore technical partnerships and integration opportunities with portfolio companies of our investors and our advisors
    Collaborate with the executive team when attending major key note events
    Roadmap high-value projects that leverage artificial intelligence with our team of renowned AI advisors
    Collaborate with the executive team when interfacing with the Government of Canada

    Hire, develop and retain top talent Improve our process to hire, onboard, grow and retain engineering and AI talent
    Actively cultivate a talent pipeline to support the growth of our organization

    Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
    Master's or PhD in Machine Learning is a bonus

    Experience:
    Minimum of 10+ years of experience in software engineering, with 5+ years in a leadership role. Our ideal candidate has experience building enterprise SaaS products.
    Startup experience, preferably scaling a team of engineers from under 20 to 40+
    Proven track record of leading multiple software engineering teams, fostering a collaborative, high-performing, and inclusive work environment. Experience working with Product, Design, Leadership, and relevant business functions in setting the long term strategic direction for the team and product
    Experience leading various R&D initiatives to identify opportunities for new projects and improved processes

    Technical Competencies/Knowledge:
    Good understanding of artificial intelligence and tools within this space associated with development and/or sales enablement
    Good understanding how to build, deliver and manage support for SaaS products that stream large amounts of data
    Knowledge on building and delivering services in Azure, AWS and/or on Kubernetes
    Knowledge of Agile development, including Scrum management, stories, defect tracking & management, product backlog, JIRA and MVP
    Proficient with big data tools, such as Spark, Snowflake, or Databricks
    Excellent project management skills in keeping projects, processes, and engineering teams on track

    Interpersonal Qualities:
    Track record for being detail-oriented with a demonstrated ability to self-motivate and follow through on projects
    Ability to wear multiple hats in a fast-paced AI startup environment

    A competitive annual base salary between the range of $175,000 - $200,000 CAD with a total earnings range between $262,500 - $300,000 CAD.

    Up to 50% in senior leadership bonus package (15% based on R&D OKRs, 35% based on company objectives)


    Enjoy the flexibility of a hybrid work environment with 2 days per week in our office located in downtown Vancouver, and work from home when you need it.


    Comprehensive Benefits :
    We've got you covered with a comprehensive benefits package, including health, dental, and vision insurance.
    Health and Wellness Spending Account : We care about your well-being inside and outside the office. You will receive an additional $200 per month for a health and wellness spending account that accrues upon passing probation - our team uses it for their at-home office setup, electronics, gym memberships, haircuts, and more

    Paid Time Off :

    We offer a generous paid time off policy as we believe that rest and rejuvenation are key for high performance.


    Culture Building Initiatives :

    Company-wide events hosted by our Culture Committee, as well as regular team events, designed to foster connections between CoPilotteers.


    Phone Screen:

    A 30-minute audio Zoom call with our COO to learn about CoPilot AI, our team, investor pitch and goals.

    A 1 hour Zoom call with our Engineering Managers. This round will focus on technical and behavioural questions that target role-specific competencies.

    Lunch with our Engineers :
    This is the final stage where you'll have lunch with - 4 of our Engineers

    Offer and Reference Checks:
    If you've made it this far, our COO will give you a call to share the good news with you Being highlighted by Forbes as one of Canada's best startup employers for 2024

    As an equal opportunity employer, CoPilot AI truly stands behind #diversity and are committed to creating an environment of inclusion where hiring decisions are based on merit and business needs and without regard to race, colour, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

    CoPilot AI also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Original job Director of Engineering posted on GrabJobs .
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