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St. John's

    user support technician - St. John's, Canada - Avalon Tech & Tailor Inc.

    Avalon Tech & Tailor Inc.
    Avalon Tech & Tailor Inc. St. John's, Canada

    1 week ago

    Default job background
    Plein temps
    Description
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 40 hours per week
    • Education:
    • Expérience:

      • Education

    • Secondary (high) school graduation certificate
    • or equivalent experience

      • Work setting

    • Computer hardware or software retailer/wholesaler
    • Help desk
    • Repair

      • Tasks

    • Report on the performance of computer systems and networks
    • Respond to users experiencing difficulties with computer
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Supervise other technical support workers in this group
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Provide customer service
    • Solder and manually assemble various electronic components on PCB (printed circuit boards)

      • Supervision

    • 5-10 people

      • Type of service and repair

    • Computers and peripherals

      • Computer and technology knowledge

    • Android
    • iOS
    • MAC
    • Unix
    • Device drivers
    • Networking hardware
    • Internet
    • Desktop applications
    • Security software
    • Multimedia software
    • Word processing software
    • Image editing software
    • Website creation and management software
    • Desktop publishing software
    • Mapping and data visualization software
    • Programming languages
    • Mac OS
    • MS Office
    • MS Windows
    • Spreadsheet
    • Wireless networks

      • Area of work experience

    • Quality assurance or control

      • Security and safety

    • Criminal record check

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Attention to detail
    • Sitting
    • Combination of sitting, standing, walking

      • Own tools/equipment

    • Computer
    • Cellular phone

      • Personal suitability

    • Accurate
    • Client focus
    • Excellent oral communication
    • Excellent written communication
    • Team player
    • Time management

      • Screening questions

    • Are you available for the advertised start date?
    • What is the highest level of study you have completed?
    • What is your current field of study?
    • What is your current level of study?

      • Experience

    • 2 years to less than 3 years

      • Other benefits

    • Free parking available
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