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House of Commons (Canada) / Chambre des communes (Canada) Ottawa, Canada**Company Description** · The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We value diversity in all its form ...
VP Technical Operations F/H - Ottawa, ON, Canada - Knewin
Description
Be our VP of Gaming Operations Are you the leader who likes to roll up your sleeves and dive headfirst into the world of operations? Do you have a passion to formulate strategies, objectives, policies and plans of the gaming operations? Hard Rock Ottawa is on the hunt for a VP of Gaming Operations extraordinaire; where the action never stops and fun is the name of the game.
Our stage is set to open, and we need someone who's ready to take a giant leap in their career and be part of our people revolution right here on site.
Under the supervision of the President, the individual either personally or through subordinates, directs operations for all gaming operations: Table Games, Slot Operations & Sports Book Departments.
The VP recommends, develops, and administers the activities of the operations to optimize utilization of all resources and return optimum profits and quality from operations.
Assists in the formulation of overall strategies, objectives, policies and plans of the gaming operations.Develops and recommends operating plans with input into business plans and capital and overhead expense budgets directed toward achieving the site objectives.
Develops and recommends organizational framework or strategy consistent with established objectives designed to enhance the operating effectiveness and efficiency of gaming operations.
Coordinates and recommends the gaming operations business plan. Assesses and analyzes gaming floor product and performances; works with slot vendors to optimize the ROI and performanceCoordinates the functions of site operations through appropriate departmentalization and delegation of duties.
Develops business management to ensure the continuity of effective management to meet long-term and short-term human resource and business needs.
Maintains effective relationships and activities internally and externally with customers, local, provincial, and government officials and with other site stakeholders and regulatorsEnsures that internal and external customer service and communication needs are addressed through avenues such as training, survey analysis and feedback, and that positive reinforcement programs are implemented.
Recommends and coordinates effective management, systems, control and review of all assigned human, technical, material, financial and administrative resources to optimize profitability over the budget year, and in the achievement of long-term financial goals.
Evaluates the results of overall gaming operations on a regular basis and systematically reports deviations to the President and governing bodies, as necessary.
Establishes operating policies consistent with the President and Regulators broad policies and objectives and ensures their execution.Participates in talent selection, onboarding, coaching, performance management and mentoring departmental leadership
Participates in annual performance review cycle and provides valuable feedback to team members
In concert with site leadership, prioritizes the guest feedback surveys and actions process improvements and site amenities to enhance the overall guest experience.
Lives the BrandBachelor's degree in business/gaming management or related field required, master's degree preferred.
Minimum of 15 years of recent management experience to include 10 years of casino/hospitality industry experience.
G. financial, legal, and general.
Ability to effectively present information to the senior leadership, stakeholders, employees, guests, and community groups, etc.
Ability to obtain registration as a Category1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
Additional Details Hard Rock International is an equal opportunity employer.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
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VP Technical Operations F/H professionals in Ottawa
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Alain Joyal
Business Development / Professor
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Amine BENALI
Electrical and Mechanical engineer
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mohammed auni
Telecommunications Engineer